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Find a Location

Brady's has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Brady's

      Pocatello, ID 83201-6070

    • Brady's

      1445 E Lincoln Rd Idaho Falls, ID 83401

    Business ProfileforBrady's

    Hot Tub Dealers
    Multi Location Business

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company sells spas/hot tubs, beds, billiards, game tables, sun rooms, exercise equipment, water treatment & purification equipment, vacuums & sewing machines.

    Products & Services

    Hot Tub Dealers

    Business Details

    This is a multi-location business.

    Find a Location

    Brady's has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Brady's

        Pocatello, ID 83201-6070

      • Brady's

        1445 E Lincoln Rd Idaho Falls, ID 83401

      Location of This Business
      Pocatello, ID 83201-6070
      BBB File Opened:
      7/17/2012
      Business Started:
      9/1/1965
      Business Started Locally:
      1/1/1986
      Type of Entity:
      Corporation
      Business Management
      • Mr. Steve Brady, Owner
      Contact Information

      Principal

      • Mr. Steve Brady, Owner

      Customer Contact

      • Mr. Steve Brady, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/07/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We purchased a new Jacuzzi Spa from Brady's a couple years ago. It started leaking one year ago. I phoned Brady's and they sent a repairman out. The repairman did some work, but the leaking continued. So, they sent another repairman out a few days later. They moved my spa and set it on two 2x4's and said they'd be back the next day. (This was summer 2020.) Well, they never came back. Our spa sat all winter on the 2x4's. In the summer of 2021, I spoke to Mr. Brad Brady in-person who assured me he'd have his repair team take care of it right away. I waited another couple months with no sign of Brady's repairmen. I phoned and reminded them, but my phone call went unreturned. Finally, I went back into their store and reminded them that they still needed to fix my spa. They sent another repairman to my place the next day. He said he couldn't fix it that day, but would be back "tomorrow." It's been two weeks, and no sign of any repairman. Brady's has lost all credibility!
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Great West + Pacific

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