BBB Accredited Business Profile

Rocky Mountain Soothies

Rocky Mountain Soothies

(406) 755-6511

Rocky Mountain Soothies

14 years in business
124 Sherry Lane
Kalispell, MT 59901-2548
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 06/04/2015
Business Started: 05/03/2003
Business Started Locally: 06/01/2003
Type of Entity
Sole Proprietorship
Business Management
  • Ms. Patty Dyhrberg, Owner
Business Category
  • Health and Wellness
  • Natural Materials
  • Gift Shop
  • Wholesale Giftware

Products & Services
Heat Wrap (One Size), Warming Pads (Small - Medium - Large - Jumbo), Cold Wrap (One Size), Cold Pads (Small - Medium - Large - Jumbo), Aqua Cooler (One Size)
Service Area
We service the following area(s): Alaska, Idaho, Montana, Nevada, Oregon, Washington, Wyoming
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Cash
  • Check
  • Debit Card
  • In the Shop:
            Credit Cards:  Visa, MasterCard, American Express, Discover
            Apple Pay, Android Pay

            Check (Upon Validation By Customer's Bank)
            Invoice Emailed to Customer - Credit Card Payment Made via Invoice (thru Square). Am
                Notified As Soon as Payment Made, Product is Then Shipped Directly To Customer in 2-5
                Days (Not Counting Sundays or Holidays).


Refund & Exchange Policy: 
Soothies can only be refunded or exchanged if product has not been removed from original packaging due to the product being worn on the body.
Aqua Coolers are the same as they are worn directly on the body.

As long as Soothies and/or Aqua Coolers have not been opened, are in original packaging, and have not been worn or "activated", we refund or exchange.
BBB accredited business



Handmade Top of the Line Quality---
          Microwavable Moist Heat Wraps and Warming Pads.
          Freezable Cold Wraps and Cold Cooling Pads
          Aqua Coolers To Aid in Keeping Cooler in Warm/Hot Weather.
                            Also Used To Reduce Swelling and For Headaches


Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 11:00 AM-5:00 PM
T: 11:00 AM-5:00 PM
W: 11:00 AM-5:00 PM
Th: Closed
F: 11:00 AM-5:00 PM
S: 12:00 PM-4:00 PM
Su: Closed
Showroom hours are the same as Hours of Operation above. Open all holidays except: New Year's Day, Memorial Day, 4th of July,
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Rocky Mountain Soothies

Rocky Mountain Soothies


Customer Review Rating:

This business has no complaints filed

Composite Score: