This Business Is Not BBB Accredited

Origin of Names

Origin of Names

Origin of Names

23 years in business
3321 W Horizon Ave
Spokane, WA 99208-8812
Additional Phone Numbers
  • (509) 473-9462
  • (509) 270-1689
BBB File Opened: 01/17/2003
Business Started: 05/15/1994
Business Started Locally: 03/01/1990
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Michael T Kennaugh, Owner
  • Ms. Michelle Phipps
Business Category
  • Genealogists
  • Mail Order & Catalog Shopping
  • Online Retailer

Additional Information
  • If you have an unresolved issue concerning this company, we strongly suggest that you file formal complaints with the BBB, the WA State Attorney General's Office as well as the Federal Trade Commission due to delivery issues.If you paid by credti car...
  • If you have an unresolved issue concerning this company, we strongly suggest that you file formal complaints with the BBB, the WA State Attorney General's Office as well as the Federal Trade Commission due to delivery issues.If you paid by credti card, we sugggest that you dispute charges ASAP and don't allow this company to extend promises that, given the nature of BBB complaints, go unfulfilled.

Alternate Business Names
  • Coat of Arms Store & Family Crest Gifts
  • 4crests.com
  • Polish Gifts
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

D

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints.  On March 11, 2015, BBB contacted Origin of Names concerning claims from consumers stating they had difficulty communicating with the company regarding the status and significant delay of their orders.  The business responded to say the pattern BBB is seeing is mainly from the customers who placed orders during the holiday season. During the holiday season we receive hundreds of e Read More

Overview

This business offers Coat of arms/Family crests

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Origin of Names include:

  • 31 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Origin of Names

This Business Is Not BBB Accredited

Origin of Names

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