BBB Accredited Business Profile

Tuxgear, Inc.

Tuxgear, Inc.

(800) 601-5171

Tuxgear, Inc.

16 years in business
1270 E Fairview Ave
Ste 120
Meridian, ID 83642
Additional Phone Numbers
  • (208) 895-6685
  • (208) 955-7359
  • (208) 846-9367
  • (208) 288-1503
Additional Email Addresses
  • sales@tuxgear.com
BBB File Opened: 08/05/2002
Business Started: 01/01/2001
Business Incorporated: 06/27/2007 in ID
Type of Entity
Corporation
Business Management
  • Ms. Sandy Lindley, CEO
Business Category
  • Formal Wear
  • Bridal Shops
  • Childrens & Infants Wear - Retail
  • Online Retailer

Service Area
We service the following area(s): United States & Canada
Alternate Business Names
  • tinytux.com
  • daintydress.com
  • tinypenguins.com
  • boysfashionsuits.com
  • thechristeningcottage.com
Methods of Payment
  • Cash, Checks, Credit Cards, PayPal, Money Orders
Refund & Exchange Policy: 
ExchangePolicy:
You are always welcome to exchange. If you keep all tags and packaging in goodcondition and the item/items have not been worn, there will not be a restockingfee. The shipping fees to send the new items to you and the shipping fees tosend the items back to us are your responsibly.

Return Policy:
Unlike many other web sites that have special rules and fine print, Tinytux.comoffers a "Risk Free Returns Policy" on domestic orders placedon our web site or taken by our customer service representatives.

If you are not 100% satisfied with your purchase, you can return your order toour warehouse (within 30 days) for a full refund of the product(s)price. We believe that in order to have the best possible online shoppingexperience, our customers should not have to pay for restocking fees if theycannot use the items purchased. This simply means that if you need toexchange/return a size, change colors, or just don't like the items purchasedyou can send them back for a full refund of the product price. Orders returnedafter 30 days are subject to a small restocking fee, usually no more the 15% ofpurchase price.

For quick and easy refunds and exchanges please follow these simpleguidelines:
- Products must be in the original condition you received them andin the original box and/or packaging with all tags attached.
- Your Items must be returned within 30 days of the original purchase date toavoid fees.
- Once your return is received and inspected by our fulfillment centers(usually within 72 hours of receipt), your refund will be processed and acredit will be automatically applied to the original credit card used forpayment within 5 days.

Please note that depending on your credit card company or bank, it may take anadditional 2-10 business days after your credit is given for it to post to youraccount. Items returned that have been worn or damaged will not be acceptedback for refund. Items with missing parts and/or missing tags will be subjectto fees. Please note that special order items (items that we do not normallycarry) are non-returnable .
Tuxgear.com
1380 E Commercial Dr. | Suite 102| Meridian ID 83642 | Phone: 800.601.5171 | Phone: 208.846.9367
BBB accredited business

A+

Overview

Tuxgear provides online sales of formal wear for men, boys and children, which include tuxedos, suits, formal accessories and dresses for girls.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

8:30am-5:30pm - Monday-Friday
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Tuxgear, Inc.

Tuxgear, Inc.

BBB ACCREDITATION SINCE 10/09/2014

Customer Review Rating:

100%

Composite Score: