BBB Accredited Business Profile

CPR Northwest "Saving Lives through Education"

CPR Northwest "Saving Lives through Education"

(509) 710-3674

CPR Northwest "Saving Lives through Education"

10 years in business
1728 E 14th Ave
Spokane, WA 99202-3556
Fax Numbers
  • (509) 533-6931
Additional Phone Numbers
  • (509) 838-9990
Additional Email Addresses
  • cprnorthwest@comcast.net
BBB File Opened: 02/26/2014
Business Started: 03/11/2008
Type of Entity
Sole Proprietorship
Business Management
  • Ms. Diana Heller, Owner/ Manager
  • Mr. Shaun Heller, Owner
  • Ms. Lorna Johnson, Customer Service Representative
  • Ms. Chelsea L Lively, BLS Instructor
Business Category
  • CPR Certification
  • First Aid Instruction
  • Health and Wellness

Products & Services
Laerdal Product Pocket masks, American Heart Association Course Material , Work 'n Leisure Product Mini CPR Key chain
Service Area
This company serves Spokane, Washington.
Alternate Business Names
  • CPR Northwest
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • We take Cash, Check, VISA, and MasterCard.   A 3% convenience fee is added to all card transactions.

Refund & Exchange Policy: 

Refund & Exchange & Privacy Policy

Instructor is unable to teach the class for the date reserved; a full refund will be mailed to student within 24 hour. The student may opt to reschedule to a different class date; in which case the refund would not be given.
A 24 hr advanced notice of cancellation is required before a full reimbursement check is paid back for all reserved seats in HIV AIDS Training classes. If a student fails to show up to class or doesn’t cancel reserved seat within 24 hours; payment is kept and no refund is given.Privacy Policy
Protecting your private information is our priority.  This Statement of Privacy applies to the https://cprnorthwest.org   and CPR Northwest “Saving Lives through Education” and governs data collection and usage.  For the purposes of this Privacy Policy, unless otherwise noted, all references to CPR Northwest “Saving Lives through Education” include https://cprnorthwest.org and CPR Northwest “Saving Lives through Education”.  The CPR Northwest “Saving Lives through Education” website is a CPR First Aid Instructor site.  By using the CPR Northwest “Saving Lives through Education” website, you consent to the data practices described in this statement.
Collection of your Personal Information                                                                                                                                 CPR Northwest “Saving Lives through Education” may collect personally identifiable information, such as your name.  We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by CPR Northwest “Saving Lives through Education”.  This information can include: your IP address, browser type, domain names, access times and referring website addresses.  This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CPR Northwest “Saving Lives through Education” website.
CPR Northwest “Saving Lives through Education” encourages you to review the privacy statements of websites you choose to link to from CPR Northwest “Saving Lives through Education” so that you can understand how those websites collect, use, and share your information.  CPR Northwest “Saving Lives through Education” is not responsible for the privacy statements or other content on websites outside of the CPR Northwest “Saving Lives through Education” website.
Use of your Personal Information                                                                                                                                       CPR Northwest “Saving Lives through Education” collects and uses your personal information to operate its website(s) and deliver the services you have requested.
CPR Northwest “Saving Lives through Education” may also use your personally identifiable information to inform you of other products or services available from CPR Northwest “Saving Lives through Education “and its affiliates.  CPR Northwest “Saving Lives through Education” may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
CPR Northwest “Saving Lives through Education” does not sell, rent or lease its customer lists to third-parties.
CPR Northwest “Saving Lives through Education” may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.  All such third-parties are prohibited from using your personal information except to provide these services to CPR Northwest “Saving Lives through Education”, and they are required to maintain the confidentiality of your information.
CPR Northwest “Saving Lives through Education” may keep track of the websites and pages our users visit within CPR Northwest “Saving Lives through Education”, in order to determine what CPR Northwest “Saving Lives through Education” services are the most popular.  This data is used to deliver customized content and advertising within CPR Northwest “Saving Lives through Education” to customers whose behavior indicates that they are interested in a particular subject area.
CPR Northwest “Saving Lives through Education”  will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CPR Northwest or the site; (b) protect and defend the rights or property of CPR Northwest “Saving Lives through Education”; and, (c) act under exigent circumstances to protect the personal safety of users of CPR Northwest  Saving Lives through Education” , or the public.
Security of your Personal Information                                                                                                                               To secure your personal information from unauthorized access, use or disclosure, CPR Northwest “Saving Lives through Education” uses the following:
Site Lock
Children under the Age of Thirteen                       
CPR Northwest “Saving Lives through Education” does not knowingly collect personally identifiable information from children under the age of thirteen.  If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
CPR Northwest “Saving Lives through Education” uses “Point of Sale” Known formally as “Square” a Third Party Website to send out invoices, receipts, discounts, and reminders to both companies and customers.  By requesting or receiving a receipt for cash, check, or card transactions to or from CPR Northwest “Saving Lives through Education” this allows “Point of Sale” the ability to connect your CPR Northwest “Saving Lives through Education” account to third party accounts.  BY receiving  either a receipt , invoice, discount, or reminder  CPR NORTHWEST “SAVING LIVES THROUGH EDUCATION” POINT OF SALE  by way of a THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THE THIRD PARTY SITE “Point of Sale”.  IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, Request in writing your request and you will be contacted via email showing date request was initiated.  The reminder or discount FEATURE on “Point of Sale” will be discontinued within 3 business days.  You may disconnect your “Point of Sale” account from a third-party account at any time.  Users may learn how to disconnect their accounts from third-party websites by visiting “Point of Sale”   formerly known as “Square” or by contacting us through our contact page.
OPT-Out & Unsubscribe                                                                                                                                                    We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information.  Users may opt-out of receiving any or all communications from CPR Northwest “Saving Lives through Education” by contacting us here:
-Web Page:   https://cprnorthwest.org
– Email:          cprnorthwest@comcast.net
– Phone:         (509) 838-9990
Changes to this statement                                                                                                                                               CPR Northwest “Saving Lives through Education” will occasionally update this Statement of Privacy to reflect company and customer feedback.  CPR Northwest “Saving Lives through Education” encourages you to periodically review this Statement to be informed of how CPR Northwest “Saving Lives through Education” is protecting your information.
Contact Information                                                                                                                                                         CPR Northwest “Saving Lives through Education” welcomes your questions or comments regarding this Statement of Privacy.  If you believe that CPR Northwest “Saving Lives through Education” has not adhered to this Statement, please contact CPR Northwest “Saving Lives through Education” at:
CPR Northwest “Saving Lives through Education”
1728 E 14th Ave                                                                               Spokane, WA 99202
Email Address:                                                                                             cprnorthwest@comcast.net
Telephone number:  (509) 838-9990

BBB accredited business

A+

Overview

This business offers instruction for professional CPR, BLS & First Aid Training.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 9:00 AM-7:00 PM
T: 9:00 AM-7:00 PM
W: 9:00 AM-7:00 PM
Th: 9:00 AM-7:00 PM
F: 9:00 AM-7:00 PM
S: 9:00 AM-2:00 PM
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

CPR Northwest "Saving Lives through Education"

CPR Northwest "Saving Lives through Education"

BBB ACCREDITATION SINCE 09/24/2015

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