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Find a Location

KOA, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • KOA, Inc.

      547 Garden Ave Billings, MT 59101

    • KOA, Inc.

      PO Box 30558 Billings, MT 59107-0558

    • KOA, Inc.

      550 N 31st St Fl 2 Billings, MT 59101-1123

    • KOA, Inc.

      550 North 31st Street Billings, MT 59101

    Business ProfileforKOA, Inc.

    Campgrounds
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    KOA, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • KOA, Inc.

        547 Garden Ave Billings, MT 59101

      • KOA, Inc.

        PO Box 30558 Billings, MT 59107-0558

      • KOA, Inc.

        550 N 31st St Fl 2 Billings, MT 59101-1123

      • KOA, Inc.

        550 North 31st Street Billings, MT 59101

      Location of This Business
      547 Garden Ave, Billings, MT 59101
      BBB File Opened:
      5/3/2004
      Years in Business:
      63
      Business Started:
      9/16/1960
      Business Started Locally:
      9/16/1960
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Kampgrounds of America, Inc
      Business Management
      • Mr. David Linde
      • Mr. Darin Uselman
      Contact Information

      Principal

      • Mr. David Linde

      Customer Contact

      • Mr. Darin Uselman
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/14/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I made a reservation to use a KOA in ********, ** on May3- May 5th 2023. I paid $168.84. I cancelled my reservation at *********, and the amount which I paid was transferred to another KOA in ********, ******** Springs. On August 9th, I arrived to the KOA at ********, ** and the cabin which was reserved for me was given to s someone else because my family did not travel with me anymore. I stayed there from August 9th - August 11th. I was told by one of the representataives that the bill would be adjusted because I was given a smaller cabin. I paid a total of $972.08 which included my previous payment of $168.84.I tried to reach out KOA several times to have this issued resolved but no one ever answered my calls. I would like an adjustment on my bill as promised. I would like $200-$300 to be refunded back to my credit card.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mary Ann K

      5 stars

      07/31/2023

      Had the best time at the KOA Littleton *************** in *************. The staff was excellent and went out of their way to assist you. They were attentive, friendly and helpful. We had great conversations with them. We had a lovely spot facing the River! I highly recommend this KOA.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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