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Find a Location

Auto Credit has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Auto Credit Sales-Post Falls

      10819 E Sprague Ave Spokane Vly, WA 99206-5212

      BBB Accredited Business
    • Auto Credit-Spokane

      2712 N Ruby St Spokane, WA 99207-2056

      BBB Accredited Business
    • Auto Credit Sales-Post Falls

      120 W Seltice Way Post Falls, ID 83854-9272

      BBB Accredited Business
    • Auto Credit Sales-Hayden

      15047 N Government Way Hayden, ID 83835-5027

      BBB Accredited Business

    Business ProfileforAuto Credit

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2010

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Auto Credit offers used car sales both online and on their lots in WA and ID. They also specialize in used auto financing approval via Phoenix Financial LLC, which has the same ownership as Auto Credit. Phoenix Financial is not an accredited business, and has a separate business review at: http://www.bbb.org/eastern-washington/business-reviews/loans/phoenix-financial-llc-in-spokane-wa-64200340

    Products & Services

    Used Vehicle Dealer

    Business Details

    This is a multi-location business.

    Find a Location

    Auto Credit has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Auto Credit Sales-Post Falls

        10819 E Sprague Ave Spokane Vly, WA 99206-5212

        BBB Accredited Business
      • Auto Credit-Spokane

        2712 N Ruby St Spokane, WA 99207-2056

        BBB Accredited Business
      • Auto Credit Sales-Post Falls

        120 W Seltice Way Post Falls, ID 83854-9272

        BBB Accredited Business
      • Auto Credit Sales-Hayden

        15047 N Government Way Hayden, ID 83835-5027

        BBB Accredited Business
      Location of This Business
      10819 E Sprague Ave, Spokane Vly, WA 99206-5212
      BBB File Opened:
      5/24/1999
      Years in Business:
      25
      Business Started:
      1/1/1999
      Business Incorporated:
      1/1/1999
      Accredited Since:
      7/1/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Auto Credit-Spokane
      • CCC & TB LLC
      • Auto Credit Sales-Hayden
      • Auto Credit Sales-Post Falls
      • Auto Credit Sales-Spokane Valley
      • Auto Management Inc
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 7:00 PM
      Su:
      10:00 AM - 5:00 PM
      Business Management
      • Mr. David Irish, Managing Member
      • Mr. Thomas Bryant, Managing Member
      • Mr. William J Funk, Member
      Contact Information

      Principal

      • Mr. David Irish, Managing Member
      • Mr. Thomas Bryant, Managing Member
      • Mr. William J Funk, Member

      Customer Contact

      • Mr. William J Funk, Member

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      21 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a SUV from them, trading in my vehicle and putting 500 down. They only offered a 6mo warranty for a big increase in the monthly payments. *********** said I didn't need it, cause what was going to happen in 6 months. He was just trying to make a sale. In the first 5 days of owning the car I was left stranded about 60 miles from home. They took it into their shop and said it was fixed. Then when driving the car next it broke again, this happened 2-3 more times. They then told me to take it to the dealership cause it needed a new computer and they would split the cost. In the meantime I have asked many times to just put in in a different vehicle and they stated the numbers didn't work. The dealership informed me there was internal engine issues. I informed auto credit of this and they told me there was a misunderstanding and they would call the dealership. They then called me back and lied saying the dealership had misinformed me. I called the dealership back and they said auto credit lied to me and there is. Auto credit insists I move forward with the computer. 2 months later the computer was installed and when I went to pick it up there is another issue for over a thousand dollar repair. When I called to discuss this with auto credit the manager was extremely rude stating "I read your ****** review" like I didn't have a valid reason to be completely frustrated and upset. I have now made 3 payments on a car that has been in the shop 5 days after driving it off that lot, and **** in repairs and a quote of 10k for engine repairs. I strongly feel they knew about all these issues and didn't care since there is no protection for the people against ***** used car lots
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chad L

      1 star

      04/05/2024

      I bought a 2015 Jeep Cherokee about 2 months ago from ***** Auto Credit. This has been the worst experience ever. When I bought the vehicle they never detailed the vehicle it was very dirty on the inside, but I decided to buy it because they promised to detail it at a later time, which they never did. I had it for about a week and had to take it back to them to get the brakes fixed. The brake pads were completely gone and it was grinding metal on metal. So they obviously never gave it a good inspection before they sold it to me. Luckily I bought a warranty with the vehicle because I'm sure I would have had to pay to get the brakes fixed if I didn't have a warranty. So I got the car back after they fixed my brakes and only drove it for 3 more days before it the engine started over heating and it wasn't shifting right. So I had to take it back to them and they said it had a blown head gasket. I hadn't had the vehicle for 2 weeks before all this happened. It took them forever to diagnose the problem and they eventually told me that I was going to have to replace the whole motor because it was ruined. Thank goodness I bought that warranty because the warranty was going to pay for them to put a new motor in it. They have had my vehicle for over a month now and I still have not gotten it back. It has been a huge inconvenience not having a vehicle. I have had to pay over 500 dollars in taxi and **** rides to be able to get to work every day. They did not give me rental vehicle to use while they have had my car all his time. Every time I call them to ask about my vehicle they are very rude and have even hung up on me a couple of times. There managers there are a joke and have no customer service skills at all. ************************ isn't any better either. I still don't know when I'm going to get my vehicle back and this whole experience has been a complete nightmare! I would definitely reconsider your options if your thinking about buying a vehicle from them.

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