This Business Is Not BBB Accredited

Gilbert Auto Group

Gilbert Auto Group

(509) 525-5000

Gilbert Auto Group

14 years in business
2695 E Isaacs Ave
Walla Walla, WA 99362-2273
Fax Numbers
  • (509) 529-2952
  • (509) 522-1027
Additional Phone Numbers
  • (509) 735-1555
  • (509) 522-2600
  • (866) 620-9064
  • (509) 524-0800
  • (509) 529-9638
  • (800) 500-9638
  • (509) 765-6600
BBB File Opened: 08/17/1995
Business Started: 12/01/2002
Business Started Locally: 12/01/2002
Type of Entity
Business Management
  • Mr. Mark Gilbert, President
  • Mr. Scott Alford
Business Category
  • Auto Dealers - New Cars
  • Alternators & Generators - Retail
  • Auto Dealers - Used Cars
  • Auto Parts & Supplies - New
  • Heaters - Automotive
  • Auto Air Conditioning
  • Alternators & Generators - Auto Repair
  • Auto Diagnostic Service
  • Auto Electric Service
  • Auto Repair & Service
  • Auto Repairing - Foreign
  • Brake Service
  • Lubricating Service - Automotive
  • Radiators - Automotive
  • Transmissions - Automobile
  • Wheel Alignment, Frame & Axle Service - Auto
  • Auto Services

Alternate Business Names
  • Northwest Collision
  • Gilbert Chrysler Jeep Dodge, Inc.
  • Valley Super Store
  • Gilbert Auto Mart
  • Gilbert Auto 9th Street
  • Gilbert Auto Nissan

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 


Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning not paying off vehicles traded in by consumers used to purchased another vehicle at this business. BBB files further indicate that this business caused consumers to enter into collections unknowingly for the business failing to pay off the consumers' traded in vehicle.

As of February 19, 2013 this business has failed to respond to BBB's inquires regarding this pattern o... Read More


This company offers auto body repair, collision repair and auto body painting services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Gilbert Auto Group include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Gilbert Auto Group


Gilbert Auto Group

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