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Find a Location

Tilley's Bossier Mobile Homes, Inc. has 1 locations, listed below.

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    Business ProfileforTilley's Bossier Mobile Homes, Inc.

    Manufactured Homes Sales
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/19/1996

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company sells new and used mobile homes.

    Business Details

    Location of This Business
    4302 E Texas St, Bossier City, LA 71111-2930
    BBB File Opened:
    1/1/1979
    Years in Business:
    47
    Business Started:
    1/1/1977
    Business Started Locally:
    1/1/1977
    Accredited Since:
    3/19/1996
    Contact Information

    Principal

    • Mr. Greg Tilley, Owner

    Customer Contact

    • Mr. Greg Tilley, Owner
    Additional Contact Information

    Fax Numbers

    • (318) 742-3858
      Primary Fax

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We did everything we were told to when purchasing home. The home had alot of damages upon delivery and Tilleys said they turned it over to Tru Homes. I keep reaching out to Tru Homes and the only answers I have got is their contractor took the supplies. I was told 3 months ago that they would be in touch in a couple weeks again. And still have not got the contractor back out to finish the repairs that were supposed to be done when home was delivered in May of 2022. That is 14 months of hassle trying to get the damages that Tilleys setup man said were documented before they delivered the home. We still have not got the repairs done, no contact from Tru Homes after repeated emails now, and we are paying a large amount for a home that wasn't in the condition it was supposed to be being brand new. We want the repairs finished. If they decide they won't finish I am printing off all correspondence with tilleys and Tru homes and will turn them over to my attorney. This isn't right not fixing damages that were done when delivered and setup by company.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elizabeth K

    1 star

    06/25/2023

    I purchased a double wide 1-22-22. Set up was ridiculous. Trim out took months and is nothing like their lot trimouts. 30 day list was all bandaids but expected for a mobile home, ex. Slicing 20 plus holes in floor to remove nails trying to poke threw. Since august we have found mold in multiple spots in this home. Each time Tilleys promptly sends someone or Clayton does a quick fix. We went without sheet rock for 2 months in my small child’s room, because of mold due to a crack in the bath tub Tilleys and clayton couldn’t locate but insisted they fixed. They removed 4ft of black mold in our hall way only after I insisted we had a problem. They sent a mold specialist that didn’t even acknowledge or test anything. Told me we were safe. we have had over 20 service visits in a year and we are still having issues. The mold and marriage line leaking are just the tip of the iceberg. I called Monday 6-19-23 about black lines and heat around marriage line, again, they were were apologetic and prompt with having someone schedule. While waiting for that app. The heat rose and mold showed up. Tilleys said it wasn’t their problem. And they’re was probably nothing wrong with marriage line. I’m done….. I hired my own industrial mold inspector. 24 hr test positive for a mold know to cause the issues my 3rd child has been suffering from for months!! Waiting for complete mold analysis this week. Also hired a building inspector who found out that Tilleys and Clayton did not repair the moisture issues in the underbelly. Water is pouring out of the belly wrap. Insulation is wet. Sad thing is the ac man they told me would have said we had an issue was just here 2 weeks ago and said nothing. I had to hire my own people to tell me we had an issue because these people are dishonest. They know I have a nicu baby recovering from collapsed lungs that didn’t need this. This home is worthless and a danger now and will always have a mold problem because these people refused to address the issue

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