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Find a Location

Barksdale Federal Credit Union has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Barksdale Federal Credit Union

      2701 Village Ln Bossier City, LA 71112-2319

      BBB Accredited Business
    • Barksdale Federal Credit Union

      700 Northgate Rd Bossier City, LA 71112-3120

      BBB Accredited Business
    • Barksdale Federal Credit Union

      200 Main Street Blanchard, LA 71009

      BBB Accredited Business
    • Barksdale Federal Credit Union

      519 Market St Shreveport, LA 71101-3223

      BBB Accredited Business
    • Barksdale Federal Credit Union

      5490 Barksdale Blvd Bossier City, LA 71112-4527

      BBB Accredited Business

    Business ProfileforBarksdale Federal Credit Union

    Credit Union
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1977

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company operates a credit union.

    Business Details

    This is a multi-location business.

    Find a Location

    Barksdale Federal Credit Union has 20 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Barksdale Federal Credit Union

        2701 Village Ln Bossier City, LA 71112-2319

        BBB Accredited Business
      • Barksdale Federal Credit Union

        700 Northgate Rd Bossier City, LA 71112-3120

        BBB Accredited Business
      • Barksdale Federal Credit Union

        200 Main Street Blanchard, LA 71009

        BBB Accredited Business
      • Barksdale Federal Credit Union

        519 Market St Shreveport, LA 71101-3223

        BBB Accredited Business
      • Barksdale Federal Credit Union

        5490 Barksdale Blvd Bossier City, LA 71112-4527

        BBB Accredited Business
      Headquarters
      2701 Village Ln, Bossier City, LA 71112-2319
      BBB File Opened:
      1/1/1977
      Years in Business:
      70
      Business Started:
      1/1/1954
      Business Started Locally:
      1/1/1954
      Accredited Since:
      1/1/1977
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Contact Information

      Principal

      • Mrs. Melissa Couch, Vice President of Business Development

      Customer Contact

      • Mr. Patrick Gullatt, CEO
      • Mrs. Melissa Couch, Vice President of Business Development
      Additional Contact Information

      Fax Numbers

      • (318) 549-8122
        Primary Fax
      • (800) 647-2328
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/06/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      On February 20th 2024, Barksdale Federal Credit Union in Shreveport negligently process a charge of $160.70 for services from AT&T. However, at one time, I did have an AT&T internet account but I closed it down in December of 2021. AT&T told me the person using my account and routing number is named ***** *******. ***** ******* is NOT AUTHROIZED to pull money out of my account. I do not know ***** *******. Barksdale Federal Credit Union in Shreveport did not match the name on the AT&T account, ***** *******, with the name of the account holder, ****** ******, on the Barksdale Federal Credit Union checking account. Due to the negligence of Barksdale Federal Credit Union, this caused a $24.00 insufficient funds fee ($24.00 has been refunded) and I had to pay money out of pocket to cover the charge against my account. Plus, I had to pay a $20.00 stop cancelation fee. The total charges for the event came up to $180.70. I am trying to work with Barksdale Federal Credit Union member services but so far they seem a bit incompetent. Just to be clear, the $160.70 pulled out of my Barksdale Federal Credit Union checking account on Feb 20,2024 from AT&T was NOT AUTHORIZED by me. The person pulling the money out, ***** ******* is NOT AUTHORIZED to pull money out of my checking account. Barksdale Federal Credit Union was negligent by not checking the names on the checking account and verifying the name being used on the AT&T account. Not only am I seeking the $180.70 refund but I am also seeking physical and emotional damages, pain and suffering, time spent working on this issues from Barksdale Federal Credit Union for being negligent and not protecting my checking account from unauthorized access as indicated in the contract I signed with with Barksdale Federal Credit Union back in 2015. Please allow to collect 10 times the money stolen . Thank you.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark M

      1 star

      01/22/2024

      I am writing to express my deep disappointment regarding the handling of my recent concerns about the compromised status of my account. Last week, I diligently made several calls to address the issue, and I was assured by a customer service representative that my account would be placed on hold temporarily. However, to my dismay, I later discovered that my debit card was still active and could be used for purchases. Regrettably, I have not received any communication regarding the current status of my account. This lack of follow-up has added to my frustration and concern about the security of my financial information. Considering the seriousness of this matter, I feel compelled to report the situation to the Better Business Bureau to ensure that appropriate measures are taken to address and rectify the issue promptly. I appreciate your immediate attention to this matter and request that you promptly provide me with an update on the status of my account. I believe that swift action is necessary to safeguard the security of my financial assets.

      Barksdale Federal Credit Union Response

      01/23/2024

      The credit union takes member security quite seriously and we always work hard to correct any issues our members face head on. We also want to respect the requests made to reach out at the times needed to make it as convenient as possible for everyone involved. We look forward to working together.

      Local BBB

      BBB Serving Northeast and Central Louisiana and the Ark-La-Tex

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