BBB Accredited Business Profile

CapitalOne

CapitalOne

(318) 487-2199

CapitalOne

934 3rd St Fl 4
Alexandria, LA 71301-8383
Additional Phone Numbers
  • (318) 487-2370
  • (318) 487-2160
  • (318) 487-2155
  • (318) 487-2280
  • (318) 487-2111
  • (318) 487-2120
  • (318) 487-2365
  • (318) 487-2195
  • (318) 487-2116
  • (318) 346-7254
  • (318) 876-2861
BBB File Opened: 01/18/2002
Business Started Locally: 01/01/1985
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Kermit Pharris, President
  • Mr. Chuck Thomas, Manager
Business Category
  • Bank
Additional Information
  • SHREVEPORT LOCATIONS: Main Office: 333 Travis St. Shreveport, LA 71101 (318) 674-3700 Shreve City: 1201 Shreve City St Sheveport, LA 71105 (318) 674-3905 Ellerbe Road: 8989 Ellerbe Rd. Shreveport, La 71106 (318) 674-3910 Green...
  • SHREVEPORT LOCATIONS: Main Office: 333 Travis St. Shreveport, LA 71101 (318) 674-3700 Shreve City: 1201 Shreve City St Sheveport, LA 71105 (318) 674-3905 Ellerbe Road: 8989 Ellerbe Rd. Shreveport, La 71106 (318) 674-3910 Greenwood: 2321 Greenwood Rd. Shreveport, LA 71103 (318) 674-2505 Huntington: 7701 Pines Rd. Shreveport, LA 71129 (318) 674-2509 I-20 West: 6161 Greenwood Rd. Shreveport, LA 71119 (318) 674-3909 Jordan Street: 814 Jordan St. SHerveport, LA 71101 674-2523 Mansfield: 5836 Mansfield Rd. Shreveport, LA 71108 (318) 677-5160 North Market: 1927 N. Market Shreveport, LA 71107 (318) 674-3911 Northwood: 5895 N. Market Shreveport, LA 71107 (318) 674-2531 South Shreveport: 9181 Mansfield Rd. 71118 (318) 674-2538 Southfield: 5750 Youree Dr. Shreveport, LA 71105 (318) 674-3960 Southwood: 9360 Mansfield Rd. Shreveport, LA 71118 (318) 674-2538 Uptown: 4855 Line Ave. Shreveport, LA 71106 BOSSIER CITY LOCATIONS Airline: 2045 Airline Drive Bossier City, LA 71111 (318) 674-3820 Benton Road: 301 Benton Rd. Bossier City, LA 71111 (318) 674-3882

Products & Services
This company offers full service banking.
Alternate Business Names
  • Capital One
  • Capital One Bank
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On July 16, 2012, Capital One Bank entered into a Consent Order with the Consumer Financial Protection Bureau. The Order settles allegations that the business used deceptive marketing tactics to pressure or mislead consumers into paying for "add-on pro... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

CapitalOne

CapitalOne

BBB ACCREDITATION SINCE 02/22/2002

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