Business ProfileforJenny Craig USA Inc

In the past I have dealt with the Jenny Craig Company and have lost weight on the food they gave me to eat. They went through bankruptcy but later came back to sell food again online to customers. I wanted to lose weight and started an 8 week program starting 2/5/2024 where I would pick out the food I wanted and would be delivered to me. I paid the total 8 week program cost at once on the first day that I signed up over the phone. I received food on the first week on 2/8/2024 that I had not chosen and called to complain. They apologized and later on 2/13/2024 received the food that I wanted. I began following the scheduled plan and ate, drank, and exercised regularly. i lost 3 pounds the first week but did not lose any more after that or in the following weeks. I followed the Jenny Craig health guidelines but was not warned that if I went through menopause it might not work. Menopause is NOT considered a medical condition or a medical disease or disorder. I was not warned that the lack of losing weight while going through this this natural condition would occur even after I ate all the sent food and followed the guidelines that I was told to by Jenny Craig. Because of this I would like a refund on the money I have given to l them even though I ate all the food sent to me over the 8 week program and followed the rules. I tried to cancel after my membership of the 8 week program had ended but because I could not get through to anyone I called my bank and cancelled the credit card that they had on file for me so that I would not be charged anymore.