BBB Accredited Business Profile

CSA Travel Protection

CSA Travel Protection

(858) 810-2000

CSA Travel Protection

26 years in business
4181 Ruffin Rd #150
San Diego, CA 92123
Additional Phone Numbers
  • (800) 348-9505
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 01/19/1994
Business Started: 04/25/1991
Business Incorporated: 04/25/1991 in CA
Type of Entity
Business Management
  • Mr. Robert Chambers, Vice President of Operations
  • Ms. Chris Metz, Senior Technical Specialist
Business Category
  • Travel Insurance
Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • CSA Travel Protection - Generali Global Assistance
  • CSA Travel Protection & Insurance Services
  • Customized Services Administrators Inc
  • Generali Global Assistance & Insurance Services
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB accredited business



This company offers full suite of innovative, vertically-integrated travel insurance and emergency services designed to protect travelers’ trip investments and provide the peace of mind one deserves while traveling.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The following Government Agency(s) or Association(s) may be able to provide you additional information:

California Department of Insurance
Consumer Services Division
Los Angeles CA 90013
Phone Number: 800-927-4357
Fax Number: 213-897-5961

CSA Travel Protection

CSA Travel Protection


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