22 years in business23046 Avenida De La Carlota #600
Laguna Hills, CA 92653
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Business Started: 09/18/1994
Business Incorporated: 09/13/2004 in DE
Type of EntityCorporation
- Mr. Steven Newman, Owner
- Internet Shopping
Alternate Business Names
- Rock.com Inc
Number of Employees:1
Methods of Payment
- VISA, MasterCard, Discover, AmEx, & PayPal
Refund & Exchange Policy:RETURN POLICY
Your satisfaction is our ultimate priority, and while returns andexchanges are accepted, we do have the following requirements: Returnsmust be made within 14 days of receiving your order. All clothing andmerchandise must not have been worn, washed, or damaged to be eligiblefor store credit. Customers are responsible for paying the shippingcosts to return or exchange any items. Carefully read the followinginstructions to make any returns or exchanges go as seamlessly aspossible:
FIRST CONTACT ROCK.COM CUSTOMER SERVICE AT STORE@ROCK.COM WITH A SHORT EXPLANATION OF WHY YOU WANT TO RETURN THE ITEM.
You will then be given a Return Merchandise Authorization (RMA)number and a return shipping address. You must include the RMA numberalong with a copy of your packing slip. Upon receiving your items, wewill notify you through email and give you a store credit in the amountof your original purchase. NOTE THAT ITEMS RETURNED WITHOUT AN RMA WILLBE INELIGIBLE FOR STORE CREDIT.
Please be aware that all orders are final. Once an order has beenprocessed, a customer may not cancel or receive any reimbursement orrefund with respect to that order.