Share
Business ProfileforUnited Auto Credit Corporation
At-a-glance
Customer Complaints
176 complaints closed in last 3 years
73 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Business Details
This is a multi-location business.
- Headquarters
- 1071 Camelback St Ste 100, Newport Beach, CA 92660-3046
- Years in Business:
- 28
- Business Started:
- 2/5/1996
- Business Incorporated:
- 2/5/1996
- Accredited Since:
- 6/5/2023
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- United Auto Credit
- United Pan Am Financial Corporation
- Business Management
- Ms. Patricia Moran, Secretary
- Mr. Thomas Shortt, Director
- Ms. Michelle Humphrey, Director of Compliance
- Mr. Jonatha Sandison, CFO
- Ms. Amy Castell, Compliance Analyst
- Contact Information
Principal
- Mr. Thomas Shortt, Director
Customer Contact
- Ms. Michelle Humphrey, Director of Compliance
- Mr. Jonatha Sandison, CFO
- Ms. Amy Castell, Compliance Analyst
- Additional Contact Information
Fax Numbers
- (949) 224-1974Primary Fax
Phone Numbers
- (949) 224-1917Other Phone
- (888) 895-6134Other Phone
Email Addresses
- Primary
Website Addresses
- (949) 224-1974
Customer Complaints
176 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/06/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
44 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kissaya T
04/06/2024
United Auto Credit Corporation Response
04/08/2024
Kissaya,
Thank you for taking the time to share your experience. United Auto Credit Corporation (“UACC”) takes pride in treating every customer with excellent service and is sorry to hear that you are unhappy with the level of service provided to you. Please note that upon review of the identifying information provided to the BBB, UACC is unable to locate a corresponding account or application. In order for UACC to further review the matter, please, provide additional information, such as the social security number or account number. Additional information may be sent by email to [email protected].
United Auto Credit Corporation Response
04/08/2024
Kissaya,
Thank you for taking the time to share your experience. United Auto Credit Corporation (“UACC”) takes pride in treating every customer with excellent service and is sorry to hear that you are unhappy with the level of service provided to you. Please note that upon review of the identifying information provided to the BBB, UACC is unable to locate a corresponding account or application. In order for UACC to further review the matter, please, provide additional information, such as the social security number or account number. Additional information may be sent by email to [email protected].
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.