This Business Is Not BBB Accredited

La Creme Skin Care

La Creme Skin Care

(855) 464-4015

La Creme Skin Care

4 years in business
8895 Towne Centre Dr #105-553
San Diego, CA 92122
BBB File Opened: 09/26/2013
Business Started: 03/05/2013
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Oscar Maria, Owner
  • Ms. Vanessa Thompson, Manager
Business Category
  • Skin Care
  • Cosmetics & Perfumes - Retail
  • Online Retailer

Number of Employees: 
100

F

Advertising Review

On 4/29/14 BBB contacted this company because their website makes result claims such as reduced wrinkles and added skin firmness. BBB requires result claims be substantiated by objective scientific studies. BBB also requested that the company make more clear the terms of their 14 day trial which automatically signs consumers up for an auto-billing/auto-shipping program.

The company responded to the BBB with the following:

"Researchers recruited... Read More

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning advertising issues. The complaints are alleging a failure by the business to clearly state their terms and conditions. Consumers have enrolled in a “free” 14-day trial, but are being charged for a full membership without their authorization. They are now seeking a refund. The BBB attempted to contact the company regarding this pattern however the company did not respond.
... Read More

Overview

This company offers skin care products.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for La Creme Skin Care include:

  • Failure to respond to 3 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

La Creme Skin Care

THIS BUSINESS IS NOT BBB ACCREDITED

La Creme Skin Care

Customer Review Rating:

100%

Composite Score: