This Business Is Not BBB Accredited

SearchBug Inc

SearchBug Inc

(800) 990-2939

SearchBug Inc

27 years in business
119 N El Camino Real E-136
Encinitas, CA 92024
Fax Numbers
  • (760) 454-7341
Additional Phone Numbers
  • (760) 454-7301
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 10/18/2004
Business Started: 12/01/1990
Business Incorporated: 12/23/2009 in CA
Type of Entity
Business Management
  • Principal: Mr. Noah Wieder, CEO
  • Principal: Mr. Andre Polakoff, President
Contact Information
  • Principal: Mr. Noah Wieder, CEO
  • Principal: Mr. Andre Polakoff, President
Business Category
  • Searchers of Records
Alternate Business Names
Number of Employees: 
Methods of Payment
  • SearchBug Accepts most forms of Credit Cards including Visa, MasterCard, American Express, Discover. We also accept Paypal, Chase Quick Pay, money orders, bank checks, personal checks and company checks.  We urge clients not to mail cash for manual orders.
Refund & Exchange Policy: 
Refund Policy. Fees for use of SearchBug are posted on the various search pages and the service catalog page.Customer can request a refund for an individual paid search if the results are not received due to technical error or other Website issue. SearchBug will also adjust any duplicate or erroneous charges, if they occur.  Customers acknowledge that they are paying for us to conduct a search on your behalf, not to return a specific result. Information is often obtained by third parties and the accuracy of the information cannot be guaranteed.The amount of a refund is limited to posted refund rates for each service. We do not reimburse bank fees, NSF fees or "over limit fees" in conjunction credit cards or bank debit cards. If Customer suspect that an unauthorized use of their account is taking place, you must notify us immediately.Customers may cancel subscriptions by logging in, clicking 'My Account' tab, then 'Services', then follow instructions on page. Canceled subscription will expire on the next renewal date and Customer credit card will no longer be charged for the subscription. Customer can request a refund for unused subscriptions within the first 30 days. The amount of a refund will be determined by SearchBug based on the Customer usage of included subscription searches.Customer may request a Refund for unused Prepaid account balances upon closure of account. Please allow 5 - 7 days for banks to show credit.



This company offers professional internet tools for finding people by home address, phone, or social security number. 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for SearchBug Inc include:

  • 6 complaint(s) filed against business

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

SearchBug Inc


SearchBug Inc

Customer Review Rating:


Composite Score:

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