Business ProfileforNational University

I intended to enroll at National University in the School Counseling program. However, I discovered I had to pass the ***** which I cannot do due to the mathematical portion of the test. I decided to not start the program. I then decided to give it a try and emailed the teacher who was going to let me into class late. I then failed all the practice tests and decided not to enroll. I never logged into class or turned in any documents or assignments. Their employee, the professor ****** my grade as Incomplete instead of indicting I never started the class or turned anything in. This is 100% an error on their employee and it needs to be corrected. Months later, I received a bill. I spoke to multiple people at the school and was advised it was resolved. I got additional bills for this class and called every time speaking to enrollment managers and the registrar. It has been two maybe three years since I received anything, and now they have sent me to collections. I attempted to call them, but the only people you can reach are their sales people they call admissions advisors. National University is VERY aware I never started classes at their school and never once logged into a classroom. This is detrimental to my credit rating and needs to be corrected immediately or additional action will be taken for fraudulent reporting to a collections company knowing full well I do not and never did owe them any money.