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Find a Location

California Southern University has 1 locations, listed below.

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    Business ProfileforCalifornia Southern University

    College and University
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/10/1992

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers online distance learning degrees and certificates in business, psychology, law, and criminal justice.

    Business Details

    Location of This Business
    600 Anton Blvd Ste 1100, Costa Mesa, CA 92626-7100
    Years in Business:
    45
    Business Started:
    12/27/1978
    Business Incorporated:
    12/27/1978
    Accredited Since:
    8/10/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • SCUPS
    • So Calif University for Professional Studies
    Business Management
    • Mr. Donald Hecht, Director
    • Dr. Gwen Finestone, Secretary
    • Mr. Brett O'Rourke, Executive Vice President
    • Ms. Manila Pillai, CFO
    • Mr. Ray Villanueva, Director
    • Mr. Adam Reingold, Director
    • Ms. Anila Ali, Director
    • Ms. Laura Champion, Senior Manager/Learner Support Services
    • Mr. Glenn Roquemore, CEO
    • Mr. Arthur Smith, Director
    • Ms. Gora Dutta, Director
    • Mr. Arie Shen, Director
    Contact Information

    Principal

    • Mr. Donald Hecht, Director
    • Mr. Brett O'Rourke, Executive Vice President
    • Mr. Glenn Roquemore, CEO
    • Mr. Arthur Smith, Director
    • Ms. Gora Dutta, Director
    • Mr. Arie Shen, Director

    Customer Contact

    • Mr. Brett O'Rourke, Executive Vice President
    • Ms. Laura Champion, Senior Manager/Learner Support Services

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was attending this school to earn my PsyD, I was at the end of Ch.3 of my dissertation process. This is when the issues began was working on Ch.3. It first began with not getting feedback in a timely manner, which is stated in their own policy of 6 days for feedback from chair and 10 days for feedback from the committee and/or academic reviewer. It took a month the first time I took the course for this chapter which resulted in me having to take an extension ($250) and ultimately then having to retake the course ($1485). The second time I took the course for this ch. 3 the cycled repeated, however part of it was also with the academic reviewer giving me different feedback each time I corrected the previous feedback and resubmitted; this continued to delay the process resulting in me having to retake the course both times. After the second time of the same thing happening I took a leave of absence because I was unwilling to pay $1485 for a third time not knowing if the process was just going to to continue. At this point, it was obvious that they were intentionally doing this to get more money. I'm not the only student they were doing this to in the dissertation process, it is happening across the board in all chapters. I made the decision to withdraw from the program because I no longer trusted that they weren't going to continue to siphon money out of me with no end in sight. Currently, they owe me $466.25 since December, 2023. They provided me with the direct deposit form, which I returned to them on 12/22/23 and it was suppose to 45 days for me to get my refund. I have yet to get it. I emailed several times with no response. I threatened to file a complaint and get a lawyer and then I got a response that supposedly they were working on it, this was 3/7/24. It has been well past the 45 days, I asked when I would expect it on 3/12/24; no response. I'm tired of dealing with this school that is clearly ripping students off.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    May L

    5 stars

    01/20/2024

    The PsyD program offers a rigorous and pragmatic curriculum, demanding a high level of commitment. I selected CSU's PsyD Program because of its practical and interesting courses, which significantly enhanced my knowledge and practical skills in areas such as motivation, cognition, psychopathology, psychopharmacology, neuropsychology, and research methods. The professors are responsive, knowledgeable, and hold high expectations, contributing to the program's intensity. The faculty of the PsyD program is highly reputable and active in the field, bringing practical experience to the forefront. I took a class from a professor who is indeed a renowned author of a commonly used psych assessment, adding significant credibility to the program. The courses are intentionally designed to prepare the students for the dissertation process. The statistics course required the students to compose a mini research paper from scratch, with the professor providing step-by-step guidance and feedback throughout.The academic advisors do change often and the students need to be proactive. As a virtual program, it requires a strong sense of self-discipline and motivation, reflecting the prevalent trends in modern education. Students are expected to meet weekly reading, discussion, and assignment deadlines consistently, and those unable to do so will likely find this program less attractive and challenging to complete. The stringent requirements emphasize the program's commitment to maintaining high-quality standards.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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