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          Raneri and Long Roofing Company has 1 locations, listed below.

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            Business ProfileforRaneri and Long Roofing Company

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/1/1986

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers roofing and window replacement services.

            Business Details

            BBB File Opened:
            5/1/1986
            Years in Business:
            38
            Business Started:
            3/20/1986
            Business Incorporated:
            3/20/1986
            Accredited Since:
            7/1/1986
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Raneri and Long Roofing Company Inc
            Business Management
            • Mr. David Michael Hancock, President
            Contact Information

            Principal

            • Mr. David Michael Hancock, President

            Customer Contact

            • Mr. David Michael Hancock, President
            Additional Contact Information

            Fax Numbers

            • (619) 561-1496
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/29/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            As seen in the attached, they damaged my condo at ********************************. They were being informed right away. The roofer damaged my condo. Attached see the documents provided by my home insurance denying my claim because their investigator after visiting the condo realized that the damage was caused by the leak from the roof. The plumber also checked all pipings and then he investigated wet walls and ceilings as seen in the attached reports. I don't know what exactly they did. They might have let the trapped water on the roof drain into the building. The whole leak was right on the day they started to work. I remember it was rainy some days before they started to work. As soon as they started to work the leakage was reported by the unit below me.As well, they damaged the cabinet as you see in the picture of the email attached. HOA has been informed also about the damage to my cabinets because of roofers as seen attached.Please get them to resolve this issue. My condo has been messy because of this problem. Thank you,*****
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Saba R

            02/24/2022

            I highly do NOT recommend doing business with Raneri and Long. The owner, ***********************, himself requested I put up this terrible review of them as he hung up on me. Learn from my mistake- I got my house roof redone and solar installed in Nov 2020 and recently tried to do business with them again but was treated horribly because of a mistake on their end. One thing to consider if you are getting a roof done other than price: you may have to deal with them in the future for any warranty issues so you should choose a company that is professional, communicates well and resolves issues or mistakes as they arise without holding it against you. This company is not one that you want to deal with long term. Specifically the owner, ****, is hostile and extremely unprofessional- when I called him for clarification on an issue he didn't even give me 2 minutes on the phone before he hung up on me.Dude, you know we still may have to deal with you in the future if any warranty issue arises and this is how you treat RETURNING customers? Please save yourself the time and energy and go with a more competent roofing company.The backstory if you're interested:We redid our roof and had solar installed in Nov 2020. Our first experience was OK except they installed our solar panels at an incorrect angle per our communications and it was not optimal for energy generation. After multiple back and forth they reluctantly corrected the mistake after ****** son confirmed the angles were incorrect. (by the way, our solar panels generated more after they corrected the angles, so we were right)About a month ago we decided to redo our garage roof & install additional solar panels. **** came out to our house because his usual estimators could not come. He knew we were returning customers (I told him) and I gave him my full name and contact info.We needed our roof done right away and their timeline didn't work for our renovation project so we decided to only move forward with solar. Righ

            Raneri and Long Roofing Company Response

            02/25/2022

            I have faith that most people will understand that there are always two sides to every story. I can only wish this party my best...***********************, President ********************** and Loing Roofing and Solar

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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