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Find a Location

Dewitt Move Worldwide has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDewitt Move Worldwide

    Relocation Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/26/2011

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers moving and relocation services within the US and Internationally.

    Business Details

    Location of This Business
    9089 Clairemont Mesa Blvd Ste 301, San Diego, CA 92123-1267
    BBB File Opened:
    8/23/2011
    Years in Business:
    21
    Business Started:
    9/6/2002
    Business Incorporated:
    9/6/2002
    Accredited Since:
    8/26/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dewitt Companies Ltd LLC
    Business Management
    • Mr. John Burrows, President
    • Mr. Jeff Nadeau, International Transport Manager
    Contact Information

    Principal

    • Mr. John Burrows, President

    Customer Contact

    • Mr. John Burrows, President
    Additional Contact Information

    Fax Numbers

    • (858) 277-7188
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/05/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contracted Dewitt to move our belongings from the mainland to Oahu. They promised to pack our belongings safely and protectively to make the transit over to Oahu. They said it was part of the price for the move since they view and charge it as an international move. The job that the movers did packing was horrible and extremely unprofessional. Upon delivery in ******, the movers here were stunned about how badly items were packed and the damages that were done. We have documentation from them as well. On my grill they put over 200 pounds of weights on a thin metal shelf, and totaled my grill. They did not bother wrapping or protecting our family's guitar or ukulele both of which were smashed. Our small items were wrapped together and broke. We had a blender that was thrown in box and unwrapped which of course broke. My daughter's laptop was thrown on top of of a box items with no protection for the move, but we found a nice unopened bag of bubble wrap that movers put in the box to take up some space I guess. Our picture frames were not wrapped and of course the glass broke on every single one. Artwork was damaged and can't be used. /i tried to make a claim with Dewitt, pointing out that almost all the damage was cause by their horrible and unprofessional packing that was done by their company. The offer they gave was unacceptable. I understand that things get damaged in a move, but this damage was caused by unprofessional and a horrendous job of packing our belongings. Part of our payment for the moving our belongings was for the packing service that they provide. If they do not want to pay us for the cost of our damaged goods, they can refund the amount from the horrible packing service that they provided.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica B

    1 star

    08/21/2023

    We used Dewitt moving from **** to ******. We. paid over 20k, and got full coverage insurance for the move. The companies they partnered with, Mesa Moving, in ****, and Royal Hawaiian Movers, in ******, did a good job, but somewhere in transit several high dollar items were damaged. Despite their values being higher than what they offered to pay to replace, we accepted the offer in April through their partner ********************. It is now August and we have not received ANY refunds for the damages they caused, which we documented, reported, and have waited for. Poor communication with us the whole time. I am so disappointed to have to write a negative review. I just was our money back. We paid the extra costs to have it all "fully covered" for nothing. What a waste. ***********************

    Dewitt Move Worldwide Response

    08/23/2023

    Thank you for contacting us. In looking into this, the payment company was requesting wire information in order to make the payment. I understand that we just received that and that payment has been sent for processing. We apologize for the delay and hope that this rectifies the claim on the damaged items.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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