This Business Is Not BBB Accredited

PetGlad LLC

PetGlad LLC

(800) 434-7297

PetGlad LLC

4 years in business
402 W Broadway #400
San Diego, CA 92101
Fax Numbers
  • (800) 649-7298
Additional Email Addresses
BBB File Opened: 04/22/2014
Business Started: 03/08/2013
Business Incorporated: 01/21/2014 in CA
Type of Entity
Limited Liability Company
Business Management
  • Mr. Joseph Avery, Founder
Business Category
  • Pet Supplies & Foods - Retail
Products & Services
Cat Food, Dog Food, Cat Treats, Dog Treats, Cat Accessories, Dog Accessories
Number of Employees: 
Methods of Payment
  • Visa, MasterCard, Discover
Refund & Exchange Policy: 
You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Advertising Review

On May 6, 2016, BBB asked the business to correct the products being sold online, specifically Iams Proactive Health cat food. The BBB had received a complaint that the products they purchased online were not the products they had received. The business did not respond to the BBB's concerns. 

Out of Business

According to information in BBB files, this business is no longer in business.


This company offers pet supplies for sale.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because it is out of business.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

PetGlad LLC


PetGlad LLC

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