Customer ReviewsforCorky's Pest Control Inc

I am SO disappointed in their service! Thank goodness I have a Ring camera. Two different times the technician came, rang my doorbell and realized no one was home, sprayed for less than 5 minutes and left. Both times, the technician wrote that they treated my porch, ***** and windows, the landscape surrounding my home, and the fence line. In order to do this, it would require a minimum of 20 minutes. Without my Ring, I would have never known that they did not spray. Another time *****'s sent their technician to spray and it was raining, This makes no sense as it would wash the spray away. It is impossible to reach a local office. I emailed photos of the technician arriving and leaving without doing his job. I never heard anything.I would NOT recommend using *****'s.

Customer ***** started service on 9/01/23. Tech did a full exterior service, and he was there from 1:18pm to 1:53 pm. Tech was there for 35 min.On 10/12/23 tech did a full exterior service. Tech was there from 3:11 pm to 3:32 pm. Tech was there for 21 minutes.On 10/20/23 another tech went out because customer said on her camera last tech wasnt thorough and left fast. Tech was there from 2:48 pm 3:14 pm. Tech was there for 26 minutes.On 12/6/23 tech did full exterior service. Tech was there from 4:34 pm 4:53 pm. Tech was there for 20 minutes.On 2/5/24 tech did full exterior service. Tech was there from 10:39 am 11:19 am. Tech was there for 40 minutes.2/13/24 tech went back to re treat due to rain on the last service. Tech was there from 7:44 am 8:17 am. Tech was there for 33 minutes.On 3/25/24 tech did full exterior service. Tech was there from 4:38 pm 4:58 pm. Tech was there for 20 minutes.So, as you can see this customer had service in a timely manner and tech was there doing a thorough job for at least 20 minutes if not longer per service. Tech went out when it was raining on a different day to re-treat since he was not able to treat on the day it was raining. Branch Manager ********************* checked video footage and the only thing he could see was the doorbell so you cant see the entire service. The only thing that he could see was that tech started at 16:36 and ended at 16:56 so 20-minute service.

******* charged me for something they didn't do. Refuse To refund my money.

Customer ********************* started Initial Pest ********************** Service on 8/18/23. Tech did initial outside perimeter treated all accessible areas/rodent traps set since he had rats trying to eat his car.On 8/29/23 tech went out to do a ******************** The customer is questioning the bill for the service because he is saying tech did not do pest control service. The tech was not here to do pest control but the initial for rodent control. The tech installed rodent stations. 2 in ******* in AC unit and 1 in trash bin.Accounting was going to waive the fees for September and October as a courtesy, but **** cancelled all services and had the bait stations picked up.On both services for pest and rodent control the tech did the full service. Chemicals were used and the service was completed.

I have had corkys for years and for the last 2 years almost since 2022 they have charged me for a service they did not do! I have left multiple messages and spoken to *******. *************, and the rude person in accounting. The tell me they will give me my money back for services not rendered and then don't and charge me more fees illegally on a card I did not approve them to charge. The manager ******* says she will take of the situation and give me my money back, change my technician to one who will actually do the service, and the accounting person canceled it all and was beyond disrespectful and said she didn't care if a manager took care of it, she is canceling it and no money back. I now get no call back from anyone. Also no one will give me Corporate name, number, or email. I have 2 years of video footage of the technician not services my property no webs cleaning, no entering my backyard yet charge me. I called corkys every time it happened and they lie and say they will fix it but don't. I want my 2 years of payments back and a call from Corporate immediately! This is the worst service all around. Every employee covers the other one and refuses to fix the problem.

******************* ******************************************************************** ************ After looking over the history of services done at the customers house there have been several times where the tech had to re-schedule because there was no answer at the door, or he could only treat the front yard because the dog was in the back yard.In January **************************************************************************************************** February 2023 the fee was waived. In March 2023 she was refunded $73.50. In October and November fees were also waived. On November 3, 2023, she was given an adjustment of $289.50 approved by the President of the company due to customer complaining about service not being done. Moving forward President said we will no longer do service at this property.

great service, happy with the results! We had on going issues with rodents for years, glad to have found *****'s.

Thank you for your nice review. We appreciate your business.

Our Corkys Technician has been doing a very good job for our family for several years. His thoroughness and professionalism ate top notch

We are grateful for your positive review. We use reviews to help improve our service, train our employees, and compliment our technicians.

Your Review: (5 Stars)***** is and exceptional technician! He has assisted me in so many ways with his knowledge and caring answers to my questions. When I had a rat in the house, he gave me advice about where to put the traps I purchased around the kitchen (being very mindful of my small dogs) and walked me around the house to see where they might be getting in. He is very careful to check the rat boxes when he services to make sure there is something in there for them to eat. We wanted to have the house tented and I wanted to know if he could do it and he referred me to the *****'s number to call. I did and we had the house tented the following week. ***** really takes care of our home and actually followed up today to see if I got that rat....I did! Exactly where ***** recommended....

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My pest and rodent guy is always on top of whatever the property needs are. He notifies me if there is a problem and he lets me know when things are getting active and need to be addressed. Good person, and a great professional.

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***** is always great, thorough and personable. ****** is accounting is wonderful.

Comment on Customer Review ***** is always great, thorough and personable. ****** is accounting is wonderful.Review By: *************************** ****************************** *************** Submitted: 07/06/2023 Review ID: ******

Professional, knowledgeable -- super easy to work with and very responsible.

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**** and ****************************************, ** **** did a very good job fixing some problem areas on our house. He was very prompt, he worked without taking a break until all the work was done. He made sure everything he fixed was done properly. His work was outstanding, he really cares about doing an excellent job for his customers. I was surprised to see such pride in his work to get things done correctly. His wok ethic and his work are excellent. He really cares, he is the best.

We are grateful for your positive review. We use reviews to help improve our service, train our employees, and compliment our technicians.