Business ProfileforLocal Splash

Terrible experience. I no longer have an active ****** business account due to them asking me to use multiple addresses trying to get myself ****** guarantee certified. I have lost thousands of dollars in revenue from this. They do not make you a website on your actual account. They will instead link it to their own website somewhere and not let you know where so when you cancel services you will not have a website you paid for. When I called for explanations on what is going on I ended up with multiple answers all conflicting with each other. Your information will be outsourced to ***** as well. Stay away. Save yourself the headache and hire anyone else.

Dear ****************,Thank you for sharing your experience with Local Splash. We appreciate your feedback and the opportunity to address your concerns.It's important to clarify that Local Splash did not initiate any changes to your business name that *** have led to the suspension of your ****** Business account. We understand the frustration this situation *** have caused, as ****** often requires re-verification when there are changes to business information, including name adjustments. Unfortunately, this process is beyond our control.Regarding your website, we aim to provide transparency and clarity to our clients. We understand the importance of having full control over your online presence, and we regret any confusion regarding the hosting of your website. Our intention is always to empower our clients with the tools they need to succeed online.Regarding the conflicting information you received, we will address this internally to ensure better consistency in our communication processes.We work with trusted partners nationally to provide comprehensive services to our clients. However, we recognize the importance of maintaining the confidentiality and security of your data, and we will review our processes to ensure your concerns are addressed.Regarding the reinstatement of your ****** Business Profile, we understand that the expired Certificate of Insurance (COI) *** have complicated the process. We encourage you to update your COI promptly to facilitate the reinstatement process.Your feedback is valuable to us as it helps us identify areas for improvement and ensure a better experience for all our clients. If you have any further questions or concerns, please don't hesitate to reach out to our management team, and we will do our best to assist with a swift resolution to this matter.Thank you for your understanding and cooperation.Sincerely,Local Splash