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Additional business information
At-a-glance
Customer Reviews
All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location.
Average of 35 Customer Reviews
Customer Complaints
189 complaints closed in last 3 years
73 complaints closed in last 12 months
All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.
This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.
Related Categories
Overview
Business Details
- Location of This Business
- 15110 Avenue of Science, San Diego, CA 92128-3440
- Headquarters
- 209 S Meldrum St, Fort Collins, CO 80521-2603
- BBB File Opened:
- 6/21/2011
- Years in Business:
- 26
- Business Started:
- 1/1/1998
- Business Started Locally:
- 5/26/2011
- Business Incorporated:
- 1/1/1998
- Accredited Since:
- 7/12/2011
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 1000
- Alternate Business Name
- Otter Products LLC
- Business Management
- Mr. Gary A Rayner, CEO
- Ms. Brenda Alexander, Lead Administrator
- Ms. Brittney Taylor, Lead Administrator
- Mr. Michael Johnson, Primary Complaint Handler
- Ms. Ashley Chipman, Complaint Handler
- Mr. Justin Donohue, Complaint Handler
- Mr. Jordan McGrath, Complaint Handler
- Ms. Sandy Cochran, Complaint Handler
- Mr. David Baldwin, Complaint Handler
- Mr. BBB Service Northern Colorado and Wyoming, Billing Contact
- Mr. Peter Lindgren, CEO
- Mr. James Parke, CEO
- Contact Information
Principal
- Mr. Gary A Rayner, CEO
- Mr. James Parke, CEO
Customer Contact
- Ms. Brittney Taylor, Lead Administrator
- Mr. Michael Johnson, Primary Complaint Handler
- Mr. David Baldwin, Complaint Handler
- Additional Contact Information
Fax Numbers
- (619) 752-3090Primary Fax
- (619) 342-4058Other Fax
Phone Numbers
- (855) 688-7269Other Phone
Email Addresses
- Primary
Website Addresses
- (619) 752-3090
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