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Find a Location

The Dental Trader has 1 locations, listed below.

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    Business ProfileforThe Dental Trader

    Magazine Advertising

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers the sale of dental advertising in a monthly periodical that is delivered to dental professionals.

    Business Details

    Location of This Business
    PO Box 2631, Capistrano Beach, CA 92624-0631
    BBB File Opened:
    7/24/2013
    Years in Business:
    19
    Business Started:
    1/27/2005
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 3:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Bruce Carter, Owner
    Contact Information

    Principal

    • Mr. Bruce Carter, Owner

    Customer Contact

    • Mr. Bruce Carter, Owner
    Additional Contact Information

    Fax Numbers

    • (949) 498-1198
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Irina G

    1 star

    12/07/2022

    Not a good company, you will be working with people who do not understand being human to another person. When I asked for an extension to pay, I was met with a free of $3,000 slapped onto the $3,000 I owed. (already paid them $1,500. No RESULTs. Not one phone call came from advertising with The Dental Trader. I would not use them for their services.

    The Dental Trader Response

    12/12/2022

    Per advertisers Commercial Advertising Agreement (which she breached despite numerous advance notices):

    RATE PROTECTION including all term/prepayment discounts, incentives and complimentary space offered to advertiser shall become null and void if this agreement is prematurely terminated for any reason or, in the event that part or all of advertisers billing becomes 90 days delinquent. After 90 days, all unpaid balances (from oldest to most current) shall be retroactively re-billed at The Dental Traders full rate as reflected in the current rate card in use during the collection period.

    If prematurely cancelled, all advertising published is retroactively re-billed at full rate per current rates at the time of cancellation. First time Introductory Discount offers (run 3 mos-get 4th month free) are non-cancellable for any reason.

    5.COSTS OF COLLECTION: Customer agrees to pay court cost(s) & all attorney fees incurred in the collection of any unpaid balances whether or not suit is filled. If legal action is filed. Customer agrees venue will be So. Orange County, **.

    6.INTEREST CHARGE: Past due amounts are subject to an interest charge at the rate of 1.5% per month or $15.00 per month, whichever is greater, commencing from the date they are due & payable and continuing to and including the date payment is received by The Dental Trader.

    This display advertisers failure to adhere to the terms of her Commercial Advertising Agreement voided her FREE ADVERTISING, added collection costs and interest penalties, all in compliance with her agreement. The Dental Trader met 100% of its contractual obligations to advertiser, published all her ads and now must pay a large percentage of the delinquent debt to a collection agency. She withheld payment. Now were the bad guy? Read reviews on other sites about us.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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