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          Arrowhead General Insurance Agency Inc has 1 locations, listed below.

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            Business ProfileArrowhead General Insurance Agency Inc

            Insurance Services Office

            Contact Information

            701 B St #2100

            San Diego, CA 92101-8197

            Visit Website
            (800) 669-1889

            Customer Reviews

            1/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers commercial, personal, and specialty insurance.

            Business Details

            Location of This Business
            701 B St #2100, San Diego, CA 92101-8197
            BBB File Opened:
            4/18/2001
            Years in Business:
            38
            Business Started:
            9/27/1985
            Business Incorporated:
            9/27/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Arrowhead Group San Diego
            • Arrowhead General Insurance Agency Holding Corp
            • Arrowhead Insurance
            Business Management
            • Ms. Wendy Youngwirth
            • Mr. Anthony R Davis, Personal Lines
            • Mr. Chris L Walker, CEO
            Contact Information

            Principal

            • Mr. Chris L Walker, CEO

            Customer Contact

            • Ms. Wendy Youngwirth
            Additional Contact Information

            Fax Numbers

            • (619) 881-8694
              Primary Fax
            • (619) 881-8744
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/27/2023

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            Arrowhead Insurance was the insurance company for my homeowner insurance for the last 3 years. My next year's insurance payment day is due today (11/27/2023), and when I tried to pay it online, my police disappeared and no payment link. I tried to contact Arrowhead, and they claim the payment must be done by 12:01am, but their website states "You can make a ********** hours a day at ArrowheadExchange.com for no additional charge." under the question of "If my bill is due today how can I make a payment today?". and they refuse to restore my policy which puts me at the risk of no coverage for my home.
            Read More
            Read 17 More Complaints

            Customer Reviews

            14 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anthony T

            12/30/2023

            Arrowhead is the worst insurance ever and I do not recommend it to anyone looking to insure. They have the worst customer care service, the most difficult to get through just to speak to someone when one want to follow up on a claim or just in need of clarification they keep tossing a customer from one person to the next before hanging up, they will never call you back. I filed a claim two years ago after a tree fell on my roof on a rainy day they sent a guy to assess and they never sent any compensation or advise whats next. They have a rude crew I have made many attempts they do not answer calls neither call back. The last I got hold of someone she passed me to three others then no much help came out of it. No compensation no word only a recent letter saying they are not going to renew my home policy. So my advice if you are ever going to make a claim for any loss from arrowhead people forget it! Its the worst I have experienced, a nightmare for real
            Read 13 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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