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            Business Profile4Seating.com

            Furniture Stores
            BBB accredited business

            Contact Information

            1000 S Euclid St

            La Habra, CA 90631-6806

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            Email this Business
            (800) 407-8665

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            Customer Reviews

            1.16/5

            Average of 31 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            61 complaints closed in last 3 years

            6 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/5/2015

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers home theater seating and custom theater decor.

            Business Details

            Location of This Business
            1000 S Euclid St, La Habra, CA 90631-6806
            Email this Business
            BBB File Opened:
            10/28/2013
            Years in Business:
            23
            Business Started:
            3/23/2001
            Accredited Since:
            6/5/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Eurotec Seating
            Related Businesses
            Business Management
            • Mr. Oscar Galvez, Owner
            • Ms. Kristina Galvez, General Manager
            • Ms. Patricia Galvez, Former Customer Service Manager
            • Mr. Thomas Nguyen, President
            • Mr. Richard Valdez, Customer Service Supervisor
            Contact Information

            Principal

            • Mr. Oscar Galvez, Owner
            • Ms. Patricia Galvez, Former Customer Service Manager

            Customer Contact

            • Mr. Oscar Galvez, Owner
            • Ms. Kristina Galvez, General Manager
            • Mr. Thomas Nguyen, President
            • Mr. Richard Valdez, Customer Service Supervisor
            Additional Contact Information

            Fax Numbers

            • (562) 806-1959
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            61 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Ive been waiting for 19 months for a replacement part on my couch every time I call and they say were looking into it and will call you back and they never do
            Read More
            Read 60 More Complaints

            Customer Reviews

            31 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Matthew C

            01/12/2024

            I purchased 5 theater recliners from 4Seating in August 2020. All 5 seats have seams that are splitting. When deliberating over buying an extended five year warranty at the time of purchase, the salesman couldn't have stressed any more than he did that the coverage would cover ANYTHING at all that would ever go wrong with the chairs within the covered period. A claim was made to the warranty company Guardian who has denied the claim stating they don't cover splitting seams. When I inquired with 4 Seating the supervisor hid behind the legalese of the warranty and went on to say that their salesmen would never say that "anything" would be covered by the warranty. WARNING: Don't trust the salesmen of this company and be warned that the seams of 5 out of 5 chairs purchased from 4Seating are failing after 3 years of normal usage at a moderate frequency.

            4Seating.com Response

            01/15/2024

            The seams the customer is referring to are on the leg rest and this only happens when a person digs their feet/shoes into the seam to push themselves up while adjust themselves in the seat. This would not be a manufacturing defect and would be considered wear and tear. The extended warranty we offer does not cover wear and tear, pet bites, pet scratches, etc. The customer was provided with warranty information after placing his order on what is covered and what is not covered. He told me "Who reads the fine print?". I explained it is not fine print, it simply goes over what is and what is not covered. I explained our sales Reps are aware of what is covered by the extended warranty and would not tell a customer that it would cover "Anything". However, had the customer read the warranty information he was given, and if he felt it anything was different from what he was told, he could have cancelled the warranty at that point in time.
            Read 30 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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            BBB Reports On

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