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Find a Location

Rob's Electrical Services Inc has 1 locations, listed below.

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    Business ProfileforRob's Electrical Services Inc

    Electrician
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/25/2011

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers commercial electrical contracting, residential remodels, new homes, site lighting and dry utilities, service and repair, and emergency service, solar energy design and installation.

    Business Details

    Location of This Business
    5173 Waring Rd Ste 101, San Diego, CA 92120-2705
    BBB File Opened:
    10/21/2011
    Years in Business:
    12
    Business Started:
    10/11/2011
    Business Incorporated:
    4/1/2016
    Accredited Since:
    10/25/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Rob's Electrical Services
    Business Management
    • Mr. Robert Wayne Dickens, CEO/President
    Contact Information

    Principal

    • Mr. Robert Wayne Dickens, CEO/President

    Customer Contact

    • Mr. Robert Wayne Dickens, CEO/President
    Additional Contact Information

    Fax Numbers

    • (619) 224-2459
      Primary Fax
    • (858) 737-4358
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/23/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    I called business to schedule install for 2 ceiling fans. Owner confirmed he would come on 8/18/21 at noon, he called at 11 am, said he would come at 1 pm, no show, no contact until 9 pm, said he would come following day at 4, no show, received text in evening, said he would send out workers at 930 following morning. Next morning he called at 11 and said his workers were at my house and to give them check for $200 when done. Previously he left voice-mail indicating he would give big discount due to inconvenience so I agreed to give him one more chance. I texted him that his workers were not at my house. He was angry and said he would find out where they were. 2 hours later, 1 pm, workers showed up. Worker **** had his phone on speaker and I could hear owner yelling, using racial slurs, towards worker. Workers installed 2 fans, one did not work so it was taken down so I could return it. I gave workers $100 check and Rob called and demanded I pay him $150 more since the two fans were ins
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Fadedwar

    1 star

    08/11/2022

    I put a request on Angi's List for Electrical work. Robs was one of the responding services to call on the bid. Rob advised that would come back after finishing another Job and would stay in communication along way. Another company called Carvin Electric understood the need, was transparent with pricing, set the proper expectations and was immediately available. Rob from Rob's Electrical showed to my property seeing that the technician from ****** Electric was already working on the Job and asked them "What the f*** they were doing there" then proceeded to engage with me appearing hostel because he had driven away to get to my job site, asking "Do I know how far he had to come", to get my to home. I attempted to apologize for his time and miscommunication he throw up his hands walking saying "Whatever" then yelled at the technicians to over charge me for the work. Proceed to get back in his van once again yelling OVER CHARGE HIM FOR THE WORK!. The Rob's Electrical is this most unprofessional service I've encountered to date. I was completely shocked by the display of aggression and unprofessionalism and would not recommend this electrician to anyone, its clear that its in his business practice to over charge customers for work done.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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