This Business Is Not BBB Accredited

National Student Loan Solutions Inc

National Student Loan Solutions Inc

(714) 734-6525

National Student Loan Solutions Inc

5 years in business
535 E 1st St 2nd Fl
Tustin, CA 92780
Fax Numbers
  • (888) 585-6710
  • (714) 734-6700
Additional Phone Numbers
  • (888) 411-1919
Additional Email Addresses
  • info@my-nsls.com
Business Started: 02/08/2012
Business Incorporated: 01/29/2016 in NV
Type of Entity
Corporation
Business Management
  • Mr. Hugh Adams, President & Operations Manager
Business Category
  • Debt Relief Services
  • Credit - Debt Consolidation Services

Additional Information
  • Based on a review of this company’s website and the internal BBB file, including complaints, customer reviews, and a standard business questionnaire the business submitted to BBB, we determined that National Student Loan Solutions, Inc., is offering ...
  • Based on a review of this company’s website and the internal BBB file, including complaints, customer reviews, and a standard business questionnaire the business submitted to BBB, we determined that National Student Loan Solutions, Inc., is offering document preparation for the purpose of assisting students and former students with programs related to their student debt.

    Companies offering to assist the public with debt may fall under the Debt Relief Services and Telemarketing Sales Rule, which, subject to some exceptions and special conditions, may prohibit the collection of any fees from a customer before debt(s) have been settled or otherwise resolved. This rule may also require special disclosures and prohibits misrepresentations.

    On July 13, 2015, BBB contacted the company by phone without identifying ourselves as calling from the BBB. We asked the company if they charge any fees in advance of the completion of their services and were informed at that time that they charge a $395 “processing fee.”

    On July 15, 2015, BBB sent this business a formal letter asking it to help us better understand this processing fee and to voluntarily correct this activity if it is determined that this fee might be considered an advance fee in violation of the Debt Relief Rule. To date BBB has received no response to our inquiry. As a result of this investigation BBB has classified this company as providing debt relief services but without having provided requested information to BBB.

    It is important to note that from this investigation BBB is not able to determine whether a violation of the Debt Relief Rule occurred. There are a number of exceptions to the Debt Relief Rule, including the use of a dedicated account to accept fees when administered by an independent company. However, because National Student Loan Solutions, Inc., has not participated in BBB’s voluntary review process we must warn consumers to exercise caution. Please review the industry tips available on this Business Review for additional information. 

Service Area
We service the following area(s): California
Alternate Business Names
  • Nationwide Processing Center
Number of Employees: 
93

B+

Overview

This company offers student loan debt consolidation and assistance services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for National Student Loan Solutions Inc include:

  • Failure to respond to 1 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Consumer Financial Protection Bureau
P.O. Box 4503
Iowa City IA 52244
Phone Number: 855-411-2372
Fax Number: 855-237-2392
http://www.consumerfinance.gov
info@consumerfinance.gov

National Student Loan Solutions Inc

This Business Is Not BBB Accredited

National Student Loan Solutions Inc

Customer Review Rating:

80%
18%

Composite Score: