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          Find a Location

          North Island Credit Union has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • North Island Credit Union

              5898 Copley Dr San Diego, CA 92111-7916

              BBB Accredited Business

            • North Island Credit Union

              7968 El Cajon Blvd La Mesa, CA 91942

              BBB Accredited Business

            • North Island Credit Union

              301 N Magnolia Ave El Cajon, CA 92020

              BBB Accredited Business

            • North Island Credit Union

              PO Box 85833 San Diego, CA 92186-5833

              BBB Accredited Business

            • North Island Credit Union

              45 N Broadway Chula Vista, CA 91910

              BBB Accredited Business

            Business ProfileNorth Island Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            5898 Copley Dr

            San Diego, CA 92111-7916

            Visit Website
            Email this Business
            (800) 848-5654

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            Get a Quote

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/6/1998

            Years in Business: 83

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers credit union services.

            Business Details

            This is a multi-location business.

            Find a Location

            North Island Credit Union has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • North Island Credit Union

                5898 Copley Dr San Diego, CA 92111-7916

                BBB Accredited Business

              • North Island Credit Union

                7968 El Cajon Blvd La Mesa, CA 91942

                BBB Accredited Business

              • North Island Credit Union

                301 N Magnolia Ave El Cajon, CA 92020

                BBB Accredited Business

              • North Island Credit Union

                PO Box 85833 San Diego, CA 92186-5833

                BBB Accredited Business

              • North Island Credit Union

                45 N Broadway Chula Vista, CA 91910

                BBB Accredited Business
              Location of This Business
              5898 Copley Dr, San Diego, CA 92111-7916
              Email this Business
              BBB File Opened:
              12/29/1994
              Years in Business:
              83
              Business Started:
              6/28/1940
              Accredited Since:
              11/6/1998
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • California Credit Union
              • North Island Financial Credit Union
              • North Island Federal Credit Union
              Business Management
              • Mr. Stephen O'Connell, President/CEO
              • Ms. Lisa Healey, AVP Branch Operations
              • Mr. Robert O'Grady, COO
              • Ms. Rebecca Collier, Board Chair
              • Ms. Tina Lopez, AVP, Marketing
              • Ms. Jill Vasant, VP, Marketing
              Contact Information

              Principal

              • Mr. Stephen O'Connell, President/CEO
              • Mr. Robert O'Grady, COO

              Customer Contact

              • Mr. Robert O'Grady, COO
              • Ms. Tina Lopez, AVP, Marketing
              • Ms. Jill Vasant, VP, Marketing
              Additional Contact Information

              Fax Numbers

              • (619) 656-4062
                Primary Fax
              • (619) 656-7119
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/08/2022

              Complaint Type:
              Billing Issues
              Status:
              Answered
              my business rivera corps account was closed after 22 phone calls to my branch manager that i was offshore for 66days so tried to contact Anita and her assistant 22 times to let her know my pay was being deposited into that account, we had no internet service i could only make calls via roaming so i had no data services on y phone either. my girlfriend tried 3 times to put money in that account from my navy fed account which if i would have received a return call from my branch manager she would have known. i get back home to find a check for $27.40 from them. i went through all mail from them not 1 thing stated anything about closing my account. i am in the middle of buying a house and this has now hurt that as it is a closed account. i reached out to them and that's how i found out the account was closed. i have contacted my attorney and if this is not resolved immediately we will be filing against north island federal, California credit union as well as the branch manager and the assistant manager personally as my phone records will show all of the attempted calls to reach them.
              Read More
              Read 2 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Cassandra R

              05/22/2023

              I opened an account with this bank. I had one issue with a mobile deposit with them. They held my money and did denied me accsess to funds stating I can get a check mailed or come in they want to close the account. The lady was rude and made me feel like c*** Please use navy federal or other credit unions as this one *****.

              North Island Credit Union Response

              05/31/2023

              Dear Ms. Richards, We reviewed your account activity and unfortunately the issue you mentioned with the mobile deposit caused your account to have services restricted. Nevertheless, we expect all communications with our members to be professional and our phone representatives to provide excellent service. We have reviewed the recorded phone calls and provided feedback to the service manager for coaching opportunities. If you would like more information about the restricted services or if you have any questions, please contact us at (800) 334-8788. Thank you. California Credit Union
              Read 1 More Customer Review

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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