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          Payment Depot has 1 locations, listed below.

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            Business ProfilePayment Depot

            Credit Card Merchant Services
            BBB accredited business

            Contact Information

            238 W Chapman Ave Ste 201

            Orange, CA 92866-1324

            Visit Website
            (877) 876-8776

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            24 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 1/20/2015

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers credit card merchant services. 

            Business Details

            Location of This Business
            238 W Chapman Ave Ste 201, Orange, CA 92866-1324
            BBB File Opened:
            1/16/2015
            Years in Business:
            11
            Business Started:
            2/4/2013
            Business Incorporated:
            3/8/2013
            Accredited Since:
            1/20/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Payment Depot Inc
            Business Management
            • Mr. John Brummit, Marketing Director
            • Mr. Danny K Choi, CEO
            • Ms. Malinda A Choi, Secretary
            • Ms. Erika Hodge, CFO
            Contact Information

            Principal

            • Mr. Danny K Choi, CEO
            • Ms. Malinda A Choi, Secretary
            • Ms. Erika Hodge, CFO

            Customer Contact

            • Ms. Wendy Gilman, Associate
            Read More Business Details and See Alerts

            Customer Complaints

            24 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/11/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I have been trying to cancel my account since 2023 august and no-one has responded to me, calls or emails. They just charged my account $500 for an account that I have been trying to cancel since last year. cancel my account and refund my membership fee.
            Read More
            Read 23 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Robert S

            09/15/2023

            We just started out with SwipeSimple about two weeks ago. We have only made 3 invoices for 3 different customers. The last 2 customers invoices, were never received into our bank account as promised within 2 days. I then receive an email stating that Paysafe is closing our account due to actual processing observed is inconsistent with expected. After finally getting ahold of the risk department, they state that they cannot tell us the reason why the money is being withheld. Basically not giving us any explanation for why they took thousands of dollars from our customers/us and that it could take up to 6 months for them to release the money IF all is cleared. I dont understand what is going on, but I need my money back immediately and some explanation of what and why this is happening please. Thank you.
            Read 3 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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