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          QualityMacs.com has 1 locations, listed below.

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            Business ProfileforQualityMacs.com

            Used Computers
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/15/2022

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers computer support services.

            Business Details

            BBB File Opened:
            8/18/2014
            Years in Business:
            21
            Business Started:
            10/9/2002
            Business Incorporated:
            6/29/2015
            Accredited Since:
            6/15/2022
            Type of Entity:
            Corporation
            Alternate Business Name
            • Huting Design Inc
            Business Management
            • Mr. Jeff Huting, Principal
            Contact Information

            Principal

            • Mr. Jeff Huting, Principal

            Customer Contact

            • Mr. Jeff Huting, Principal

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/17/2024

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            I would like a refund or functioning replacement for the refurbished MacBook Pro 2019 which I had purchased six months ago from seller. Since then, I had to deal with four major software and hardware issues. When the laptop was delivered, it would not turn on because ************ forgot to properly reboot and reconfigure the computer. As a result, I had to spend several hours on the phone with ************ figuring out how to do the reboot which they were supposed to have completed on my behalf. Then, when I sought to update the iOS software on the laptop, I got locked out because the computer had originally belonged to a company which installed a security key, and which came back after the software install was complete. Once again, I had to spend several hours with ************ figuring out how to disable the security lock. Finally, several months ago, my laptop started draining battery like crazy, and would die after one hour of use; in addition, it would randomly turn off, deleting all of the work which I had not saved. When I contacted ************ once more, the representative who I spoke with made a host of excuses as to why it was not their fault, but the fault of the new software, and that how it was not their problem. Today, I hooked my laptop up and attempted to turn it on, only to discover that it was completely dead. I will have to lose priceless time and money going to a repair shop in my area who will hopefully be able to figure out and resolve the issue. At this point, I believe that the refurbished computer which I was sold was a lemon and will continue to have issues, even if it can be turned on. I would like to note that none of these breakdowns occurred as a result of negligence, mishandling or mistakes on my part, but occurred during the regular and expected use of the laptop.
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            Customer Reviews

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            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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