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Find a Location

ChiroTouch has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ChiroTouch

      9265 Sky Park Ct #200 San Diego, CA 92123-4312

    Business ProfileforChiroTouch

    Computer Hardware

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    17 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers software development services.

    Business Details

    Location of This Business
    9265 Sky Park Ct #200, San Diego, CA 92123-4312
    BBB File Opened:
    10/7/1999
    Years in Business:
    24
    Business Started:
    10/7/1999
    Business Incorporated:
    1/6/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Integrated Practice Solutions Inc
    Business Management
    • Ms. Shannon McKee, Director of Business Integration
    • Mr. Robert Moberg, President
    • Mr. Laurence Peppler
    Contact Information

    Principal

    • Ms. Shannon McKee, Director of Business Integration
    • Mr. Robert Moberg, President
    Additional Contact Information

    Fax Numbers

    • (619) 528-0050
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    26 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I switched from traditional ChiroTouch to ChiroTouch Cloud 1 year ago. The transition was terrible. There was no support provided. I have lost thousands of dollars since this implementation. The software does not perform anywhere close to the expectations set during the "sale". Basic compliance reports are non-existent. When trying to reach billing or customer support, you have to stay on hold for hours, leave multiple messages, and keep calling until you can get someone on the line. Likely that person will not have an answer. I would not recommend this software to ANYONE. It will create more work for your staff, more work for the doctors, it will not support your basic daily needs. I feel like I was tricked into switching for a product that is not complete and not functioning.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adam P

    1 star

    11/20/2023

    We have been a CT customer for almost 7 years. Paid $1,750 each year with an additional $79 per month for extra services. When we heard discussions of other chiros stating the cloud service was not good and ** had horrible customer service we decided to ask to leave our contract of basic and cloud and thats when the horrible service really kicked in. I have tried to reach and discuss our concerns with ** and us leaving since early October 2023 and have been given the runaround and have not been spoken to. Even after 10s of calls and emails, nothing. They hide behind a contract with horrible customer service and even if we ended up paying I plan on taking them to court by myself.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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