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          Find a Location

          Toshiba America Information Systems Inc has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileToshiba America Information Systems Inc

            Computer Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5241 California Ave Ste 200

            Irvine, CA 92617-3052

            Visit Website
            (949) 461-4030

            Customer Reviews

            3/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers computer products and services.

            Business Details

            This is a multi-location business.

            Find a Location

            Toshiba America Information Systems Inc has 14 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              5241 California Ave Ste 200, Irvine, CA 92617-3052
              BBB File Opened:
              1/4/2001
              Years in Business:
              35
              Business Started:
              2/9/1989
              Business Incorporated:
              2/9/1989
              Type of Entity:
              Corporation
              Business Management
              • Mr. Takayuki Tono, Vice President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              19 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/23/2023

              Complaint Type:
              Order Issues
              Status:
              Answered
              I purchased my third Tv from Toshiba and had issues with the second one within a year and had to get another one. Now this recent one isnt playing in 4K quality. I have another Toshiba 4K that Ive had for years in my living room and it plays the same shows in 4K but the new one in my room doesnt play 4K at all. All trouble shooting steps done, tv software updated and all. They are giving my the run around telling me nothing is wrong when the tv would need a visual of someone coming out to view the issue and compare it to the Toshiba in the living room. Almost a 4 week run around and most recent the agents say a specialist will call but never does. Im only available to be in front of my Tv on weekends because they are closed when Im off work during the weekdays. They refuse to send their tech team out and refuse to let ******* handle it. I tried calling on the 23rd of April and both agent hung up and never called back. It was between 11:50 and 12:11 PM PST. Last time I replaced the other TV they gave me the run around as well. This is ridiculous. The Indians and tech team have no clue on how to do their job after I explain the trouble shooting steps done and theres clearly an issue. The tv was purchased last year which was replaced for the other Toshiba TV that was acting up.
              Read More
              Read 18 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Abir H

              03/25/2023

              Active Apps and my address form polls-time government and my tunnel vpn one

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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