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I don't often write reviews but all I can say is WOW. I did my research on extended warranties as I was buying a 2016 escalade that had only 22k miles back in 2020 and I know electronic failures can be expensive. Here I am in 2023 and I had to make 2 claims at the same time regarding my engine lifters going bad and my navigation unit not working. I called **** in the beginning really to just ask for advice on submitting a claim. He warned me that the warranty company would only pay a certain hourly rate and I could get stuck with the rest. Because I felt my issues were serious I went to the dealership. The discrepancy was $40 dollars an hour difference out of pocket. I again called **** to just see what he thought because I was going to have to come out of pocket for the difference. **** told me to send over the repair order when I got it and we left it there. I was out of office all the next day but got a voicemail from the dealer servicing department stating that it looked like the warranty company offered more. Today it dawned on me that **** might have had something to do with that so I called and I was right. **** pulled the average hourly rates from that zip code and sent them over to the warranty company and they agreed saving me $600. **** went above and beyond and this is real service. It seems like you hardly get service from anyone any more. I'm not saying **** is going to pull a rabbit out of a hat but he just might. I can't thank you enough and I'm super glad that I bought this extended warranty. I know I could have had the job done cheaper but I chose to go with dealer more for their expertise on the problem. If was something simpler, I would go to a reputable local mechanic. Thanks again ****! One of the reasons I went through Autopom in the first place was because it seemed like they cared and in the end I found out they did. Highly recommend.

Thank you for your wonderful review! I shared it with my team as it reflects our commitment to going above and beyond and caring for our customers here at Autopom. Best regards!