BBB Accredited Business Profile

Coverking

Coverking

(714) 850-0303

Coverking

31 years in business
900 E Arlee Pl
Anaheim, CA 92805-5645
Additional Email Addresses
  • support@coverking.com
Business Started: 01/01/1986
Business Incorporated: 06/24/1993 in CA
Type of Entity
Corporation
Business Management
  • Ms. Carol Clear, Senior CSR
Business Category
  • Auto Manufacturers & Distributors - Specialty Body
  • Auto Seat Covers, Tops & Upholstery

Products & Services
Car Covers, Seat Covers, Dash Covers, Floor Mats, Auto Accessories
Alternate Business Names
  • Shrin Corporation
Number of Employees: 
25
Methods of Payment
  • VISA, MC, AMEX, Discover, Paypal
Refund & Exchange Policy: 

Refund & Exchange Policy:

If you purchased from a Coverking reseller and it's within 30 days of receiving the merchandise, please contact the reseller to service your return. You will need to obtain a Return Good Authorization number (RGA) before returning. Or if you did not purchase from a reseller or if the product receipt date is beyond 30 days, please submit a support ticket. To get started visit: www.coverking.com/support.

Returns & Warranty Timeline 0-30 Days: You may return product(s) for any reason within the first 30 days from delivery for a partial refund (minus the cost of shipping and a 15% restocking fee). A full refund will only apply if the product is determined to be defective in material or workmanship. If a defect is suspected within the first 30 days from delivery, we will require pictures of the item so our product team may validate the defect and evaluate the cause. Every effort is made to expedite defective evaluations. In the case of a defect within the first 30 days from delivery, Coverking will either return and refund or repair and/or replace the item at our expense.

After the initial 30 days, a 1 to 5 year limited warranty (depending on the fabric choice) is applicable. This limited warranty warrants our products to be free from defects in material or workmanship to the original purchaser for the specified period from the date of delivery. All warranty claims will be evaluated by Coverking. If a determination is made to cover an item under warranty, Coverking will repair or replace the item at Coverking's sole discretion. Refunds will not be issued. The warranty is void if the product has been damaged by accident, misuse, abuse, or other abuses not arising out of defects in material or workmanship and does not cover every day wear and tear. 

Post Warranty Period Service. After the warranty period expires, Coverking offers repair or replacement on a pro-rated basis. To request post warranty repair, please contact Coverking for more detailed warranty repair cost.  

General Product Notices:

The color settings on your monitor may cause the colors displayed to vary from the actual colors of our materials. If you're uncertain about a product's actual color, then please order a free fabric swatch at: http://www.coverking.com/order_swatches. Coverking's images portray material and color of the product and are not an exact representation of your actual seats.

BBB accredited business

A+

Overview

This company offers custom seat covers.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Coverking

Coverking

BBB ACCREDITED SINCE 01/05/2016

Customer Review Rating:

11%
89%

Composite Score: