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Find a Location

Volvo Cars San Diego has 1 locations, listed below.

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    Business ProfileforVolvo Cars San Diego

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/22/1993

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers auto sales and repair.

    Products & Services

    Sales, Service, Parts

    Business Details

    Location of This Business
    5350 Kearny Mesa Rd, San Diego, CA 92111-1802
    BBB File Opened:
    12/21/1993
    Years in Business:
    48
    Business Started:
    4/12/1976
    Business Incorporated:
    4/12/1976
    Accredited Since:
    12/22/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • San Diego V Inc
    • San Diego Collision Repair
    • Volvo Cars San Diego
    Business Management
    • Mr. Steve Hinkle, President
    • Ms. Beth Henke, Manager
    Contact Information

    Principal

    • Mr. Steve Hinkle, President

    Customer Contact

    • Mr. Steve Hinkle, President
    • Ms. Beth Henke, Manager
    Additional Contact Information

    Fax Numbers

    • (858) 279-1443
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On June 13th 2021 I, *******************, purchased a 2015 Volvo XC60, VIN ending in F2571067, from ********************************. The vehicle came with a 60 day warranty. (Attachment). On July 8 2021, I brought the car into the service department for an Oil leak. (Attachment)- ************* doesn't have the tools required to do the job, they sent it to ****** Volvo. ****** Volvo did the work of repairing/replacing the piston rings, in the process of doing so, had to remove and replace a wide range of parts. (Attachment) - They delivered the vehicle back to ******* on September 14 2021. On May 27th 2022, I contacted ****** Volvo regarding a coolant hose that's leaking (Picture of hose Attachment). - I was told that this repair was in fact covered by ****** Volvo's 2-year warranty on the repair. - I was told that a Volvo Dealership in San Diego could do the covered work to fix the coolant leak. Volvo of San Diego proceeded to tell me that they would NOT uphold the warranty for me, since ******************************** were the ones that brought the car in for the repair, even though the car was in my name at the time. Basically since someone else brought my car in for a repair, Volvo of San Diego says they won't honor the repair on my car because I wasn't the one that took it in. My car is not safe to drive at this point. I need a car for work as a real estate agent. I must now pay to rent a car, during the time that this is resolved. I would like Volvo of San Diego to repair my vehicle's coolant leak. Additionally I would like ****** Volvo to reimburse me for rental car starting today June 1st, 2022, until the repair of my vehicle is completed.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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