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Find a Location

Mossy Nissan El Cajon has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mossy Nissan El Cajon

      1170 W Main St El Cajon, CA 92020-3126

      BBB Accredited Business
    • Mossy Nissan El Cajon

      4625 Brinnell St San Diego, CA 92111-2301

      BBB Accredited Business

    Business ProfileforMossy Nissan El Cajon

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.63/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/1994

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers new and used cars for sale and maintenance services.

    Business Details

    This is a multi-location business.

    Find a Location

    Mossy Nissan El Cajon has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mossy Nissan El Cajon

        1170 W Main St El Cajon, CA 92020-3126

        BBB Accredited Business
      • Mossy Nissan El Cajon

        4625 Brinnell St San Diego, CA 92111-2301

        BBB Accredited Business
      Location of This Business
      1170 W Main St, El Cajon, CA 92020-3126
      BBB File Opened:
      4/21/1995
      Years in Business:
      41
      Business Started:
      6/14/1982
      Business Incorporated:
      6/14/1982
      Accredited Since:
      5/18/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mossy Nissan Inc
      Business Management
      • Mr. Philip Mossy, President
      • Mr. Kenny Afshar, General Manager
      • Ms. Patsy Jones, Corporate Account Manager
      • Mr. Warren Santos, General Manager
      • Mr. Jake Mcelroy, General Manager
      Contact Information

      Principal

      • Mr. Philip Mossy, President

      Customer Contact

      • Mr. Philip Mossy, President
      • Mr. Kenny Afshar, General Manager
      • Ms. Patsy Jones, Corporate Account Manager
      • Mr. Warren Santos, General Manager
      • Mr. Jake Mcelroy, General Manager
      Additional Contact Information

      Fax Numbers

      • (619) 588-1789
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/23/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Dealership sold me an 2016 Altima. This car had a previous accident. However, dealership didnt disclose this information. They sold car as a certified used car. When I approached the dealership they blew me off several times. I requested they refund me for what I paid so that I can have peace of mind that Im driving safely with my kids. They withheld information and lied about it. Which is illegal in ********** under Consumer Law. My family has purchased 6 cars from this ***************** refuse to right their wrong.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Suzan W

      1 star

      04/10/2024

      Mossy Nissan El Cajon lied to me more then once. First l have a 2015 Nissan Versa and after no one could believe a transmission could be dead at only ****** miles l found out it was. I got a quote that Missy Nissan matched that is two times more then the value of car,but you trapped only ******,l guess they want you to throw the car away. I dropped the car off and told the service writer if there are any other immediate problems to not put the transmission in and will take the car back. The service writer **** lied. He said there was no immediate other fixes.Tgen l saw the email with $1800 ***** of other stuff needed and $1100 immediate. I called them only sales people on Sunday and they promised to leave him the message not to install the transmission.Monday morning when they opened l talked to **** and told him not to install the transmission because these in red" immediate fixes with the transmission would be three times over blue book price and no one would do that. I wanted to tow the car home with AAA. He said he call me after a chat with manager. He never called back till seven hours later and acted like l never asked him to stop installed . His exact words your car is ready the transmission is in. I tried to get help from Nissan Consumer Complaints they would not listen. Now l have a Nissan Versa with only ****** miles on it a $5000 transmission with only a one year ****** mile warranty and $1100 more immediate fix and $700 soon that Bots the service writer lied about the immediate part and lied about talking to the manager and calling me back. I am three times over blue book in and can not afford the immediate fixes he lied about. Mossy Nissan is ROBBERS and LlARS. They should never be trusted in any way. Pathological trained lying and manipulation that will put you in poverty and still have no car. Avoid any Nissan dealership like the plague.200,000 mile ****** is ****** miles. They pretend you did not say stop and hide the expensive it needs.EVIL GREED.

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