Business ProfileforHyundai of Garden Grove

BEWARE! On 11/17/2023 at 4:39pm, I had an appointment to sign paperwork and pick up new vehicle on a deal that was done online (11/17 1:15) with ***********************. When I got there, he told me vehicle was NOT ready (NO courtesy call/text), it needed to go thru 2nd inspection (?), and it would be delivered Mon. by 7:00pm. I signed paperwork after they TRIED to cheat me from the original deal. On Mon. at 9:49am, I called for status on the vehicle. After lots of back and forth, at 3:22pm I was told vehicle would NOT be ready for delivery. I CANCELLED the deal! They deposited (cashed) my check ($25,500) regardless! Wed. at 11:00am, I went to the dealer for a refund (with proof from the bank). ****** (Finance) gave me the run around, told me to "cool off" and walked away. So I asked for the Sales Manager. ***************, AND the Sales Manager (who REFUSED to give me his business card) surrounded me (SCARE TACTIC). The Sales Manager REFUSED to give me a refund without seeing the balance in my account. So I told him "See you in court!" and left. I remained professional throughout the whole process! The fact that they have POOR business ethics is PATHETIC and UNFORTUNATE!