Description

I made a purchase from Shein and after 2 weeks of not receiving it I contacted them and they told me the item had been delivered. I told them I had not received the item and they said they would investigate it. They messaged me back saying that it had been delivered and they were not going to give me a credit. I then contacted the USPS and was told by them that the item had been delivered but not to my address. They told me that the item was covered up to $100 and that shein head until January 8th to file a claim. I gave them this information and they still refused to give me a credit stating that the item had been delivered. I all but did their job for them and they still couldn't take time to investigate because it's easily proved that the item was sent to a different address. I contacted PayPal and did receive a credit through them but now I'm receiving messages from PayPal stating that they were told the item had been delivered and asked if I want to return the credit. Basically they're lying to PayPal as well. Needless to say I deleted my entire Shein account and what's strongly suggest not to order any merchandise from them ever.