Description

I placed an order for seafood and paid $315 on my credit card. They then sent a message asking if I wanted to add additional items to my cart for a special prime and a limited time. I added another item to my cart and then changed my mind. I was unable to remove the item. I did not agree to purchase it, I just simply added the additional item to my cart. I then started received messages that my order was not fulfilled and that I owed more money. I can't figure out how to get the additional item out of my cart. My credit card was charged $315 on 11/29. On 12/3 I contacted the company to remove the additional item from my cart. They said they did, but it was never removed. On 12/4 I contacted the company again and also asked for a refund this time. The company told me that my card was never charged and that I still owed money. I asked them to remove the additional item from my cart and they said they did, but they did not and are still asking for additional payment. On 12/5 they again told me that they never charged my card. I can see the transaction clearly on my credit card for $315. I asked the company for a phone number and they did not respond. The company does not have an email address, address or phone number listed to contact them.