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Description
ordered product with proposed 7 day delivery. Packaga arrived over a month later and instead of the LED lit statue, They send a cheap plastic figurine that was completely unrelated to the order. Upon contacting customer service via email, They offered a 20% refund. This was unacceptable so I asked that they just send the correct product. Their reply was that I pay to ship the plastic item back to them and they would refund half.
Dollars Lost
$50
Targeted Person's Location
MT, USA- 59911
Scam Type
Online Purchase
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Business name
Kernio
Date Reported
November 12, 2025
Scam ID
1103259
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