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Description
I thought I was booking on Hotel Morales website in Guadalajara or on Hotels.com. This company charged my credit card at the time of booking, which was August 21, 2025. I did not realize a problem until I saw I was booked one night too late (October 25) and tried to make a change. I attempted to email the site listed in my confirmation email to "modify" my booking. I got a "Scam Alert" notice and advice not to proceed. That's when I went to TrustPilot and other websites that collect information on scams and found out others had the same experience. I do have additional email documents, but I was only able to do one upload on your website
Dollars Lost
$154.58
Targeted Person's Location
WA, USA- 98020
Scam Type
Travel/Vacation/Timeshare
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Business name
HOTEL VALUES LIMITED
Date Reported
October 25, 2025
Scam ID
1088932
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