Description

I made 2 purchases on a Joann Fabric closeout website on June 4, 2025. One purchase was for $89.99, and another for $242.86. I received an email confirmation from PayPal, not Joann Fabric. The PayPal account is Koch-Altenwerth. I realized that this was a scam and not items from Joann fabric. I immediately called both my credit card company (Mercury) and PayPal to report. Mercury initially refunded the money but have since taken the money back. I have spoken to Mercury and they say I lost the fraud case because the seller has confirmation that the items were delivered. This is false and part of the scam, I never received the items. PayPal says that this determination is made by Mercury and there is nothing they can do. If you search on google and BBB for Joann fabric scam there are many reports of similar activity. I deserve my money back as this is very clearly a scam and fraud. Additionally should not be charged interest or late fees on these fraudulent charges.