Description

I made an order on 8/18/2025 for the purchase of $125.87 part of this was paying for 3-5 day Shipping and $119.92worth of items from the website, I got a confirmed order and a shipping notification with the shipping made from Las Vegas, NV.. This never changed.. the label was created then nothing..no movement, I contacted them on 8/23/2025 5 days later when there was absolutely no movement on my order from shipping. I got a confirm on the ticket being created. I was originally contacted on 8/26/2025 Stating that they did have confirmation of shipment which was the same tracking number they had supplied before with no movement. they told me that there was sometimes shipping issues in USPS and to wait a day or two and contact again if I didnt get my order. on 8/29/2025 I replied showing that there was no movement on my order and I had not received. I received a response to that email quickly on 8/29/2025 that confirmed that the order had been lost and they asked me if I wanted to replace or refund my items, Understanding shipping issues happened and happy to deal with support I replied to the email on 8/30/2025 asking for a reshipment if at all possible. I got no Response at all to that til 9/05/2025 where I contacted to ask for updates on my order as I had not heard anything at all. they responded that same day 9/05/2025 stating that an item was out of stock and asked if I wanted to replace it, or ship it without the item, I asked them to replace the item with a replacement to the original item giving as many specifics as possible via email on 9/07/2025. on the 9/08/2025 The said that they would go ahead with reshipment and thanked me. which was cool. I contacted them on 9/11/2025 to ask for a tracking number as I had not gotten one to that point. they responded same day with a link to the tracking number which again stated that it was being shipped out of Las Vegas, NV it stated that the shipping label had been created on 9/08/2025 and that the order had not been picked up. I Contacted them again on 9/13/2025 because it still had no change.. and at this point I am very frustrated and getting that its a scam. They have not responded to the multiple emails that I have sent, and I have had no contact from them since 9/11/2025. the dates for my emails being sent are 9/13/2025, 9/15/2025,and today 9/17/2025 which stated I would be making a report against their company. Genuinely I try to support smaller businesses and I understand in doing so you risk some scam and it is not even a matter of the money I consider that lost, it is to keep others from wasting their money. this is a scam. especially since places say they are located in Burbank california, but both shipments were supposedly made out of Las Vegas Nv.