The following news alert has been brought to the attention of the BBB serving Saskatchewan by the Financial Consumer Affairs Authority (FCAA):
Auto-debt relief program not authorized by government.
It has been brought to the attention of the Financial and Consumer Affairs Authority (FCAA) there is a marketing company attempting to do business with Saskatchewan dealers by promoting the "Saskatchewan Auto Debt Relief Program."
This "program" operates with business practices that violates The Consumer Protection and Business Practices Act (the Act). Information received suggests that the advertising materials typically distributed appear to imply government involvement in this program, which is not the case. Any information provided to consumers that may mislead, deceive or take advantage of consumers is a violation of the Act.
The advertisements at issue promote a program called "The Saskatchewan Auto Debt Relief Program." They suggest that it is a provincially supported program across Saskatchewan. The advertisement further suggests that the program is "semi-privately funded" which suggests government involvement.
Dealers found to be committing an unfair business practice such as deceiving, misleading or taking advantage of a consumer will face regulatory action which may include the cancellation of their vehicle dealer licence.
As licenced dealers in Saskatchewan that supplies goods and services to consumers, you have the obligation to carry out your business practices in a way that conforms with provincial legislation. It is our view that the above referenced advertising is misleading and could lead consumers to believe that the program is affiliated with the government.
Learn More About Unfair Practices
Sections 6 and 7 of The Consumer Protection and Business Practices Act - Unfair Practices: http://www.fcaa.gove.sk.ca/Default.aspx?DN=5955c860-ad8e-447c-90eb-3845a46517df
Vehicle Dealers FCAA
phone: (306) 787-5550
toll free: 1-877-880-5550
fax: (306) 787-9779
Financial and Consumer Affairs Authority
Suite 500 - 1919 Saskatchewan Drive
Regina, SK S4P 4H2