Business ProfileforHandyman Connection (Regina)

I am complaining about the cost to add 4 outlets in the basement invoice for 640.47. This company previously did flooring and ceiling in the basement, I signed a quote and obligated myself to pay and I did pay the full amount. I asked the same company through the handyman working in my house at that time asking for an electrician and to send me a quote to review and sign if I agree. After a while my husband told me someone was here somedays ago to do the outlets and I said, they were supposed to send me a quote first but they didn't. I came home late night that day from my second job and didn't check what they did. After few days, I went to the basement and checked what they did and it wasn't completed, the cords were covered by plastic tape and I was so upset to leave it like that because my grandkids were playing in the basement during that weekend but thanks to God nothing happened to them. I called handyman the next day and said that I didn't know you sent the electrician to my house without my knowledge and I did not get a quote and the way he left the job was dangerous and need to be fixed asap. I think he came after few days and completed the job. I have never met the electrician in person or phone and after few days they sent me an invoice! I was shocked and speechless and didn't know what to do or say. Now the credit bureau has the case and messaged them, saying I did not receive any quote nor signed and obligated myself for that amount and the company need to reduce the charge. I haven't heard from the handyman since then and now I need your assistance. I have never been in default before and I felt harassed and intimidated when I called the bureau. Thank you very much for listening to me! ************