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          High Tech Pet Products, Inc. has 1 locations, listed below.

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            Business ProfileHigh Tech Pet Products, Inc.

            Dog Shock Collar
            BBB accredited business

            Contact Information

            2111 Portola Rd Ste A

            Ventura, CA 93003-7723

            Visit Website
            Email this Business
            (805) 644-1797

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            Customer Reviews

            2.22/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/10/2008

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers the manufacture and retail distribution of electronic pet training and automatic pet door products.

            Business Details

            Location of This Business
            2111 Portola Rd Ste A, Ventura, CA 93003-7723
            Email this Business
            BBB File Opened:
            12/15/1999
            Years in Business:
            37
            Business Started:
            10/10/1986
            Business Started Locally:
            10/10/1986
            Accredited Since:
            9/10/2008
            Type of Entity:
            Corporation
            Number of Employees:
            150
            Alternate Business Name
            • High Tech Pet Products Inc.
            • High Tech Pet Store
            • High Tech Pet Inc.
            • Power Pet
            Business Management
            • Ms. Liz Rodriguez, Operations Manager
            • Mr. Nick Bonge, President
            • Ms. Susie Skillstad, Bookkeeper
            • Ms. Heather Bishop, Customer Relations Specialist
            Contact Information

            Principal

            • Mr. Nick Bonge, President

            Customer Contact

            • Ms. Heather Bishop, Customer Relations Specialist
            Additional Contact Information

            Fax Numbers

            • (805) 644-1814
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/27/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            My problem is that this company is charging $37.00 shipping for 2 batteries that cost $13.99. Are they nuts? I have ordered these batteries many times before to fit my Dog Door collar and was always shocked that they charged $17.00 to mail them to me. But now....to charge $37.00????? That is robbery as the batteries are not available anywhere else.
            Read More
            Read 7 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            James L

            04/19/2024

            I purchased the wifi door. Much like other reviews, save your money. The wifi rarely works. I get it connected, 5 minutes later its disconnected again. Continuously a pain in the butt to stay connected. Constantly resetting the door, wifi, phone, etc. The door itself works fine thus far, but don't waste your money on the wifi door. The wifi does not work. Cool concept though.

            High Tech Pet Products, Inc. Response

            04/22/2024

            Good Moring J****, I have been corresponding with your through email. If you are still having issues with your WiFi Power Pet door please contact High Tech Pet Products at ###-###-#### Monday - Friday, 6:30am - 4pm PST
            Read 8 More Customer Reviews

            Local BBB

            BBB of the Tri-Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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