This Business Is Not BBB Accredited

Arrow Laser

Arrow Laser

(800) 228-9585

Arrow Laser

13 years in business
31320 Via Colinas Suite 103
Westlake Village, CA 91362-6732
Fax Numbers
  • (805) 376-8206
Additional Phone Numbers
  • (818) 540-3180
Additional Email Addresses
BBB File Opened: 07/21/2004
Business Started: 01/01/2004
Business Started Locally: 01/01/2004
Type of Entity
Business Management
  • Mr. Matt Gelson, CEO
  • Mr. Ted Winter, General Manager
Business Category
  • Office Supplies


Government Action

AVC Triton Imaging and Robert DeSimone

On June 22, 2016 Triton Imaging and Robert DeSimone (Respondants) entered into an Assurance of Voluntary Compliance (AVC) in order to resolve concerns of the Iowa Attorney General relating to efforts that pre-date the AVC that involve potentially misleading telemarketing of office supplies by representatives of Respondants.  The AVC is not an admission of liability by Respondants, and Respondants deny any wro... Read More

Pattern of Complaint

On June 18th, 2013 the BBB contacted this company regarding a pattern of complaints wherein complainants allege that calls have been placed to their businesses regarding computer printer supplies then later invoices arrive for supplies that were never ordered.  The invoices are often (allegedly) billed to employees who are not authorized to purchase supplies.  The company responded to the BBB that they contract with a company in the Phillipines w Read More


This company's nature sells printing supplies.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Arrow Laser include:

  • 60 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Arrow Laser

This Business Is Not BBB Accredited

Arrow Laser

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